Dear g21993,
Allow me to thank you for kindly taking the time to share your recent experience with us here on TripAdvisor,
First and foremost, I would like to express how honored we are that you have chosen The Shore at Katathani to celebrate your special vacation, such occasions present us with the privilege of becoming part of your special memories.
Thank you for your comments regarding the quality of food and service you received at our Harbor restaurant, i have since brought this to the attention of our team and will look to improve the level of service we provide.
It will be my pleasure to ensure that everyone receives your kind praise. I am convinced they will be much encouraged by them. My team and I certainly look forward to being part of many more memories during your future visits and would be a great honor to welcome you back ashore.
Yours Sincerely
Jonathan Port
Resort Manager