Dear Sir,

Greetings from Tala Bay Residences,

Thank you for your candid review of your recent stay at our resort.

Your feedback is extremely valuable to us, as we strive to improve with each and every stay. Regarding your comments about the staff entering the villa, we did an investigation regarding this issue but no one entered the villa without permission.

As we informed you upon check in our team should enter the villa garden to clean the pool and the garden on daily bases 2 times, in the morning between 8:00-10:00 am and at 3:00 pm .

Our staff tried their best to make you feel comfortable.

We will work on all the comments to improve our property and service, and hope to welcome you again in Tala Bay.

Thank you
Sarah