Hi Coastalo5271841027,

Thanks for sharing your feedback from your stay.

We are saddened to hear your comments about our hospitality and service.
We are usually known for our attentive and friendly crew, who deeply cares about each guest. We are deeply sorry that this time you did feel different and therefore we would like to apologize. Be assured that you feedback is taken to the heart and will be communicated to the relevant departments for the purpose of our service improvements.

We hope you will be giving us another chance to demonstrate our true care and those changes, by returning to Vida Creek Harbour in the future.

Stay Connected.

Regards,

Natia

Quality and Brand Experience

Hi Singh,

Thanks for great ratings.

We are delighted to hear that you enjoyed your stay and our hospitality, that our crew looked after you so well, as you are at the heart of everything we do here.

Stay connected, and we look forward to welcoming you back again.

Regards,

Natia
Quality and Brand Experience

Hi sli1411,

Thanks for the great ratings.

We are delighted to hear that you enjoyed your stay and our hospitality, and that our crew looked after you so well, as you are at the heart of everything we do here.
Stay connected, and we look forward to welcoming you back again for more beautiful memories.

Regards,

Natia

Quality and Brand Experience