Dear _S7225NB,

We are extremely grateful for your invaluable feedback.

We strive to make each stay as pleasant and comfortable as possible and I take pride in knowing that our team has made your stay memorable with their genuine care, professionalism and friendliness.

Rest assured your kind compliments will be shared with our team and am sure they will be delighted to hear this.

We look forward to welcoming again to our unique “Festival City” destination, connected to one of the best Malls in the city and minutes away from the vibrant centre and La Mer Beach, and please feel free to connect to us through reservation.dfc@ihg.com when planning your return.

Warm regards,

Sayed Tayoun
Cluster Hotels Manager

عزيزى/ bnghanem

شكرا جزيلاً لك على تقييمك لفندقنا أنه من دواعى سرورنا معرفة انك قد استمتعت بالاقامة معنا فهو شيء نفخر به جميعاً، لذلك فإننا نقدر تقيمكم و تعليقاتكم على الفندق, وما وجدتموه من ترحيب ومستوى خدمة مميز فى الاستقبال خاصة من عمر و كريس . نأمل أن نراك مرة أخرى نزيلاً بالفندق

لكم جزيل الشكر
سايد طيون
مدير الفندق

Dear K9252FFahmedg,

It was pleasure to welcome you at Holiday Inn, a unique Festival City destination and your second home.

I was thrilled to read that you enjoyed your staycation with us and appreciated your dining experience at our Sirocco Restaurant with its big variety of delicious food. Moreover, your compliments about Ahmed Sakr and Samir who created special atmosphere for you with their phenomenal and impeccable service are highly valued.

Thank you once again, your kind note is truly heartening for all our team members.

Warm Regards,

Sayed Tayoun
Hotel Manager