Dear Mr. Almoon,

Thank for staying at The Chedi Katara Hotel & Resort and for sharing your experience on TripAdvisor.

We take our guests’ feedback very seriously as it is from those we continuously improve and strive for service excellence . Please accept our sincere apologies for the delays you endured, and do rest assured we are investigating the matter swiftly for remedial corrective action. In order for us to complete this thoroughly, may we ask you share your contact details via kpenanueva@chedikatara.com.

More positively, we are delighted to read you appreciated the resort beautiful design, upscale luxury facilities and peaceful setting within Katara Hills and Katara Village.

Our restaurant and lounges facilities cover a vast selection our culinary offerings to choose from; The Restaurant serving Arabic, Indian, Japanese and Thai gourmet favorites as well as Western classics; The Beach Club serving European cuisine and the day’s freshest seafood; The Lobby Lounge ideal for afternoon tea and pastries or sunset mocktails; The Cigar Lounge to linger over imported cigars, mocktails and creative bites; and La Marsa our jewel in the culinary crown at The Chedi Katara serving a gourmet menu of Mediterranean flavors and Middle Eastern classics, accompanied by sublime sea views to the Doha skyline.

We look forward to reach out to you shortly to redeem your confidence in us and welcome you back soon.

Thank you.

Warm Regards,

Christophe Mousset
General Manager

Dear Cruiser50028685639,

Thank you for taking the time to share your experience at The Chedi Katara Hotel and Resort. We are delighted to hear that you found our hotel to be beautiful, quiet, and clean, and that you received excellent reception service from Keltoum, Christine, and Chaima.

Your kind words about our team members are deeply appreciated. We strive to provide outstanding service to all our guests, and it is gratifying to know that their efforts made a positive impression on you.

We appreciate your recommendation of our hotel to others, and we are honored to have your endorsement. Providing a comfortable and enjoyable stay is our utmost priority, and we are delighted to hear that we met your expectations.

Thank you for choosing The Chedi Katara Hotel and Resort. We look forward to welcoming you back for another exceptional experience in the future.

Warm Regards,

Ali Moussa
Executive Assistant Manager
The Chedi Katara Hotel and Resort

Dear Ms. Soma,

Thank you for sharing your recent experience at The Chedi Katara Hotel and Resort, and for choosing us to celebrate your special occasion. We are thrilled to hear that you booked one of our two-room villas with a private pool for a birthday celebration, and that you enjoyed the elegance of the villa.

It brings us great joy to know that you had a memorable and enjoyable day with us. Your compliments about our service, the behavior of our employees, and the cleanliness of our property are truly appreciated. We strive to provide the highest level of hospitality, and it is wonderful to hear that we met your expectations.

We are delighted that your experience was rated as 10/10 across the board. It is our goal to ensure that every guest has an exceptional stay with us, and we are grateful for your positive feedback.

Thank you for recommending The Chedi Katara Hotel and Resort as an excellent choice for anyone celebrating a special occasion. We look forward to welcoming you back for future celebrations or any other occasions.

Warm Regards,

Ali Moussa
Executive Assistant Manager
The Chedi Katara Hotel and Resort