Laura, I am sorry you were disappointed with the new changes to our hotel. We did change our pool hours to 7am -11pm. We still make cookies daily upon check-in. We have moved our coffee and tea station into our newly renovated and expanded breakfast area and is still available 24 hours to our guests. We still have hot chocolate upon request at the front desk. I am sorry you were not aware of our offerings and changes. Thank you for staying with us and hope you will be able to come back again soon.