Does family suit have two separate bedroom and bathrooms? Can u provide early check in.

Dear Guest!! Greeting from Shiva Oasis Resort!! Thank you very much for posting your reviews about your experience at Shiva Oasis Resort, At the outset please accept our sincere apologies for the unpleasant experience during your stay with us. We have shared your feedback with the team & assure you that greater care will be taken tn future. We are extremely disappointed at letting you and ourselves down. The standard of service experienced by you is definitely not the kind that we aspire to achieve, it is the feedback from the esteemed guest like you that helps us to constantly introspect our systems and procedures and assist us to constantly introspect our systems and procedures and assist us in striving for better product and service. We await your return in not too distant future and look forward to welcome you back to our resort. Warm rgards, V K Sharma General Manager