Did anyone else try to complain and get kicked out at midnight with no money returned not even the deposit? Room 28 has bed bugs I have the pictures and am going to the health department at 9am, and have recorded video of the way we were treated when we even tried to just get a diff room or our deposit back. Manager was swearing gave ten mins for us to leave threatened to call the cops on us and sent us with no where to go , would not give us managers/owners information. Went to make police report tonight over the robbery and lack of decency. I will be going to the region, my mp. And the paper with this one. I hAve pics of the bugs and proof tv didn’t work, heat didn’t work, nasty dirty walls phone didn’t work to even call the office. Worst customer service I have ever experienced. Don’t even have any where to go or any money for another room. Thank God for recording devices. One pissed off person here lol I will now get more then just my money back. I have nothing better to do tonight then take this as far as I can go. Worst experience ever had. Any ideas or similar experiences? How would u handle this?

Are kitchenette rooms available? Are small dogs allowed (22lb)?