Dear Mr. Forti, Thank you for your review. We have conducted a thorough investigation and it appears that the clump of dirt found under the bed is false claim. As we pride in our resort cleanliness and maintaining its standard, we disagree with your claims. We do not believe that someone with the right mind would do it, and we have not encountered such incidence before. To answer some points you have raised:- 1. Our housekeeping cleans all rooms, including public areas regularly. Keeping the areas clean tidy and pleasant. 2. We also conduct regular fogging, to keep the insects at bay. However, rest assured that we are looking into each point you highlighted to enhance the areas of concern.