Silver Reef Casino Resort
Silver Reef Casino Resort
3.5
07:00 ص - 03:00 ص
الاثنين
12:00 ص - 03:00 ص
07:00 ص - 03:00 ص
الثلاثاء
07:00 ص - 03:00 ص
الأربعاء
07:00 ص - 03:00 ص
الخميس
07:00 ص - 12:00 ص
الجمعة
12:00 ص - 11:59 م
السبت
12:00 ص - 11:59 م
الأحد
12:00 ص - 03:00 ص
عرض كامل
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
42 على بُعد 5 كيلومترات
معالم الجذب
12 على بُعد 10 كيلومترات
3.5
207 تعليقات
ممتاز
58
جيد جدًا
70
متوسط
31
سيئ
18
سيئ جدًا
30
Eric S
Kirkland, واشنطنمساهمة
زوجان • أغسطس 2024
After not playing at silver reef for a couple of years I gave it another chance and at first it was a great experience because not too long after returning I was given two complimentary hotel stays a week and a generous amount of free play every two weeks. After a couple of months the free play was once a week but still equaled what I would get before but still had the two free nights for the hotel. A couple of months after that my free play was cut in half and I was down to one night a week which was a bit confusing because the frequency that I was going increased along with the points earned. I decided to cut back a bit then lost all but $5 a week free play so I increased my points because I enjoyed the hotel stays and after a month I started receiving those again. After three months of steady play I lost the free nights again I increased the amount of points I was earning monthly a little bit and received the free nights again but again only for a few months. The following three months my play increased significantly so much that I had earned double the amount of points that I had in any of the previous six month periods but despite that I have not had my offers increased at all. It's for this reason along with the fact that up until a few months ago they had decent food at a decent price that I only go to use my $10 a week free play and not give them a single penny. My advice is if you are able drive the extra hour south and go to one of the other casinos that seem to take a bit better care of their customers definitely do so.
كُتب بتاريخ 19 أغسطس 2024
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T P
مساهمة
بمفردك • مايو 2024
I’ll start out by saying the staff is amazing and should not be blamed for anything the management does.
I have been going here for a very long time and am at the upper tier as far as cards go. It has come to my attention lately that the casino has cut back on free stays and other perks it used to offer its higher tier and long time guests. This has just come about recently and it seems they are marketing towards new members and not the guests that continuously show up and spend money. I’ m not sure if there is a new marketing team in place but this will cost them dearly as many will and are moving on.
It seems all of the money that was spent by all of these long term guests has been forgotten about or they are being taken for granted. There are many properties south of here that still honour and reward repeat players much better than the SR.
It’s time to move on as we are not getting the respect we deserve.
I have been going here for a very long time and am at the upper tier as far as cards go. It has come to my attention lately that the casino has cut back on free stays and other perks it used to offer its higher tier and long time guests. This has just come about recently and it seems they are marketing towards new members and not the guests that continuously show up and spend money. I’ m not sure if there is a new marketing team in place but this will cost them dearly as many will and are moving on.
It seems all of the money that was spent by all of these long term guests has been forgotten about or they are being taken for granted. There are many properties south of here that still honour and reward repeat players much better than the SR.
It’s time to move on as we are not getting the respect we deserve.
كُتب بتاريخ 8 مايو 2024
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Thank you for sharing your feedback and concerns about our Reef Rewards program. We appreciate your loyalty and the many years you have spent at our casino. We value all our guests, especially our long-time guests and we assure you that we are constantly reviewing and assessing our rewards program and are committed to providing benefits that are meaningful and appealing to our guests. We are sorry to hear that you are considering moving on to other properties. We hope you will reconsider and allow us an opportunity to regain your trust and confidence. Thank you for your continued patronage, feedback, and loyalty!
كُتب بتاريخ 21 مايو 2024
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C8784IPmari
Kent, واشنطن9 مساهمات
رجال الأعمال • مايو 2024
Do not stay here. This place is no Resort! Why they have resort in the name baffles me. The furniture is old and dated. The rooms are not worth the rate that they ask… it’s more like a motel 6 rate they should be charging. The restaurants and MAJORITY of things only open during thurs Fri Sat…. So if you stay in the beginning of week well you’re out of luck. Food is mediocre at best and well customer service is non-existent.
Save your money and go enjoy other casinos in area that care about the impact they have on their guests…. Or stay in an Airbnb
Definitely will not be bringing our staff here again.
Save your money and go enjoy other casinos in area that care about the impact they have on their guests…. Or stay in an Airbnb
Definitely will not be bringing our staff here again.
كُتب بتاريخ 8 مايو 2024
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We are deeply disappointed to receive your feedback on your experience with our hotel and casino. We apologize that we did not meet your expectations during your recent stay with us. Regarding the restaurant hours and food quality, we apologize for the inconvenience and disappointment this may have caused you! Two of our restaurants operate on the weekends, but the majority of our dining options operate daily. We appreciate your feedback and value your business. We hope you will allow us another opportunity to provide you with the kind of experience that you deserve.
Thank you for your constructive feedback and we hope to regain your trust in the future.
كُتب بتاريخ 21 مايو 2024
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Madam Chincha
ريتشموند, كندا8 مساهمات
الأصدقاء • أبريل 2023
This place is good if you want to convert you cad to usd to cad currency. Their exchange rate is the highest of all border casinos. And also Casino host Ms Sheila Paterson is the gem of the company. Awesome service
كُتب بتاريخ 12 مارس 2024
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Thank you so much for taking the time to leave a review about your recent experience with us. We are thrilled to hear that you enjoyed your visit! We're also delighted to hear such kind words about our casino host, she is indeed an asset to our company!
Thank you for your feedback, and we hope to have the pleasure of welcoming you back soon for another exciting gaming experience.
كُتب بتاريخ 21 مايو 2024
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Burg411
جزيرة سانيبل, فلوريدا70 مساهمة
زوجان • فبراير 2024
Staff is friendly and helpful. Room was clean and comfortable. Bed was too soft and we both woke up with back pain. We’re not out of shape… I weigh 160 and my wife weighs 98. We tried to eat a healthy breakfast but the only breakfast restaurant did not have fruit, oatmeal or even dry cereal. It just had high fat and high calorie options.
كُتب بتاريخ 23 فبراير 2024
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Thank you for taking the time to provide feedback on your recent stay with us. We are glad to hear that our staff was friendly and helpful and that you found your room clean and comfortable.
We apologize for any discomfort you experienced due to the softness of the bed. We understand the importance of a good night's sleep and will certainly consider your feedback as we continue to improve and update our room amenities.
We value your feedback and appreciate your comments as they help us to identify areas where we can enhance our guests' experience. We hope to have the opportunity to welcome you back in the future and provide you with an improved stay.
كُتب بتاريخ 21 مايو 2024
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Paul S
6 مساهمات
زوجان • يونيو 2023
We've been going to the Silver Reef for years now and lately, some employees have become rude to extremely rude. The guy at Customer Service(Reef Rewards) can be nasty. "What do you want!" was the way I was greeted on our recent trip. I asked him, 'What's wrong with you?" and he didn't respond. I just walked away.
Apparently, I've heard that, if you place a verbal complaint to management, they can bar you from the casino.
Apparently, I've heard that, if you place a verbal complaint to management, they can bar you from the casino.
كُتب بتاريخ 21 أكتوبر 2023
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We would like to express our apologies for the way you were greeted by our rewards representative, and we can understand why you felt disrespected. We take this kind of feedback seriously and will certainly investigate this issue further to ensure it is addressed appropriately. We want to assure you that we do not tolerate any kind of behavior from our staff that falls short of the highest level of professionalism and customer service.
Regarding the rumor that voicing a complaint to management might result in being barred from the casino - please be assured that this is not the case. We welcome feedback from our guests and use it to improve our service!
We appreciate your feedback, and we hope you will allow us another opportunity to regain your confidence in our team and provide you with a more positive experience.
كُتب بتاريخ 21 مايو 2024
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Jeremy T
مساهمة
الأصدقاء • أكتوبر 2022
Garbage place closed down all of their bars now there's only one to get drinks. Made smoking area a tiny disgusting room. Raised minimums on all the tables and replaced fun games with high betting games.. grredy... greedy.. greedy this casino has turned from a fun place to hangout to a waste all your money and get out place
كُتب بتاريخ 20 يونيو 2023
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gogo4486
Bellingham, واشنطنمساهمتيْن
أبريل 2023
We arrived after 8 p.m.; for the middle of the week the casino was crowded and restaurant swamped. We received the 'lighted square' then went to the bar.
We waited over 7 minutes to be acknowledged by anyone behind the bar and more than 10 minutes to be served. Thankfully the lighted squared signaled and we made our way to the restaurant.
The plates were cold, which made the fried shrimp the better meal.
The room had a gorgeous view even at night. The room was spacious, clean, luxuriously decorated, and well-appointed with gadgets we wished there'd been a leaflet to show us how to use them. Not that we paid much attention to the t.v. or the tablet; the comfy bed was wide like a swimming pool. Happy anniversary to us.
We waited over 7 minutes to be acknowledged by anyone behind the bar and more than 10 minutes to be served. Thankfully the lighted squared signaled and we made our way to the restaurant.
The plates were cold, which made the fried shrimp the better meal.
The room had a gorgeous view even at night. The room was spacious, clean, luxuriously decorated, and well-appointed with gadgets we wished there'd been a leaflet to show us how to use them. Not that we paid much attention to the t.v. or the tablet; the comfy bed was wide like a swimming pool. Happy anniversary to us.
كُتب بتاريخ 8 مايو 2023
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Terry M
مساهمة
الأصدقاء • مارس 2023
I go their alot and the workers aren't very friendly except for the ones who's worked their a while the odds of winning aren't very good
كُتب بتاريخ 30 مارس 2023
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Cynthia J
Helena, Montana11 مساهمة
الأصدقاء • أكتوبر 2022
People should be free to bet or not bet without manipulation or interference from Casino staff. If you are placing a bet or being paid on a win Security nor anyone else should interfere when it’s unreasonable or unnecessary. Respect and consideration should always be shown players. I do not like feeling manipulated or compelled to bet especially when table is bad and I have lost alot and When I am trying to recover those losses. Pit should not interfere and make a player feel like they have to bet every single hand or they will be ousted from the table. People leave their chips for prolonged periods of time on the table while they take long breaks without any issues. I did not like that the pit boss asked me if I was still playing when I skipped one hand … so he could give my seat to someone else. He could have pushed the absent players chips aside instead since they were sitting the unattended for 30 minutes and let someone play. I just got up and left and have no desire to play cards there when it is so busy. I am VIP I spend a lot of money there and it was just inconsiderate at best. I suggest you don’t go play UTH when they are busy because they double the minimum bet and it’s just not that much fun when it’s so hard to win and you feel like you are being pushed. I should have just taken a break like the others and left my chips there (best way to avoid punch is not be there) they could open more tables that people want to play instead of having a line at UTH table while other dealers stand alone staring into space. Anyhow poor management and/or unprofessional conduct caused me to just walk out. It amounts to greed over quality of service. If they want us regulars to keep coming then they need to show a bit more consideration and appreciation. The slots are fun the food is ok and the players club staff are awesome. Security staff suck but most of the dealers are fun engaging and professional. The place needs some updating which they are
Working on and you have to call way ahead right now if you want a room. The rooms quickly fill up with Canadians who come down to shop and visit other destinations including other casinos… with players who play enough to keep getting free rooms. While blocking players who would come and play if they could get a room. Bad marketing strategy. I play at most of the casinos around here and the SR is fun during the week days when there is more of a local vibe. The Lummi who work there are pretty cool folks.
Working on and you have to call way ahead right now if you want a room. The rooms quickly fill up with Canadians who come down to shop and visit other destinations including other casinos… with players who play enough to keep getting free rooms. While blocking players who would come and play if they could get a room. Bad marketing strategy. I play at most of the casinos around here and the SR is fun during the week days when there is more of a local vibe. The Lummi who work there are pretty cool folks.
كُتب بتاريخ 10 أكتوبر 2022
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Chris L
Yelm, واشنطن
Anywhere in the Silvwr Reef casino , can I deposit money via an A.T.M.?
كُتب بتاريخ 25 يونيو 2021
I can’t find info on your concert venue. How big is it? What’s the layout? Flat or auditorium style seating? Can you put a seating chart on your site to better understand where available seats are for concerts?
كُتب بتاريخ 29 ديسمبر 2019
Hi there! Each show and event have different floor layouts depending on the type of event. All of the seating in The Event Center is flat.
For specific events, as you're viewing tickets you can select the "Pick My Own Seats" option and on the following screen you'll see a layout of the event seating!
كُتب بتاريخ 30 ديسمبر 2019
Do you have any provisions for people with small loving pets?
كُتب بتاريخ 18 يونيو 2019
Hi Gordon, Pets are not allowed within the resort. However, service animals are welcome.
كُتب بتاريخ 1 يوليو 2019
J4076TDmaryh
Maple Ridge, كندا
Looking to go to casino, but wonder what the Cdn exchange rate is?
كُتب بتاريخ 12 أبريل 2019
judethedude1130
Ferndale, واشنطن
$1.00CAN converts to $0.74USD as of today.
كُتب بتاريخ 18 يونيو 2019
Are there any/many video poker machines at this casino?
كُتب بتاريخ 8 يناير 2019
They have a few and you have to hunt for them. The last time I saw some there they were over by Panni. They are below an advantageous pay out level from their Flush and straight payouts
كُتب بتاريخ 8 يناير 2019
why are there no current exchange rates? They are all a year ago.
كُتب بتاريخ 23 ديسمبر 2018
Our current exchange rate is posted at the bottom of the homepage on our website.
كُتب بتاريخ 27 ديسمبر 2018
No, we do not offer on-site laundry services.
كُتب بتاريخ 6 أغسطس 2018
croftheather
نورث فانكوفر, كندا
are there any atm's and where in the casino are they located.
كُتب بتاريخ 9 يناير 2018
We have them all over the gaming floor. The easiest ones to find are near the Cantina Bar (3) and next to the cashier (2).
كُتب بتاريخ 27 ديسمبر 2018
We sure do! They are near the Pizzanini bar in the middle of the casino.
كُتب بتاريخ 27 ديسمبر 2018
عرض نتائج 1-10 من أصل 11
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