Hi Janet, I'm sorry that you did not enjoy your last trip to The Caddy Shack. As the new owner I strive to make sure that everyone has a pleasant experience.
The Broaster company takes great pride in ensuring that every Broaster franchise prepares the chicken the same way. A representative from the company spent half a day training us to make sure that we understood how the chicken should be prepared and that it is only prepared their way. I'm sorry if it did not meet your expectaions from the previous owners. We are purchasing our chicken from the same supplier, as past owners, so the portion size should be consistant.
The ice cream is from the same supplier as the past owner and we only have compliments about the taste and quality. There are lots of great ice cream companies out there (and we are aproached by many of them!) but we feel the supplier that we have now has a very good product that everyone enjoys. The supplier does not have any frozen yougurt flavors and to my knoweledge, has never carried any flavors of frozen yougurt, so I'm not sure which flavor that you got that did not meet up to your expectations.
I hope this answered some of your concerns and we hope to have you back in the future!