‪Planet Zoom‬

‪Planet Zoom‬

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المنطقة
العنوان
تواصَل مباشرة

2.0
2.0 من 5 دوائر35 تعليق
ممتاز
‪2‬
جيد جدًا
‪0‬
متوسط
‪7‬
سيئ
‪8‬
سيئ جدًا
‪18‬

‪Harny‬
4 مساهمات
1.0 من 5 دوائر
العائلة • ‪أغسطس 2023‬
‪Decided to travel to Strikes this morning with my two young children to have a reasonably priced game of bowling, as advertised on the website for early riser walk ins it is £5.50 each a game.
I was there at opening time 11am, I spoke to the lady at the reception who said she couldn’t get us a game until 11.45! So we waited and spent £11 on 3 soft drinks!
As we waited I looked at the bowling receipt and suddenly realised I had been over charged and charged an extra £2 each (£6 total) for shoe hire even though we didn’t need or were even offered bowling shoes as were told we could play in our trainers.
I went back to the lady on reception to query this and was told “oh there’s nothing we can do because that’s how the till works”
Too be honest I spent the whole time at Strikes feeling conned and the people working there were rude and extremely unhelpful, not even offering bumpers for my 8 year old son, so I had to queue up once again to ask for those!‬
كُتب بتاريخ 1 أغسطس 2023
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‪Craig W‬
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪يناير 2023‬
‪If I could give 0/5 I would planet zoom ball pit(no balls to be seen) dirty carpets, playing equipment very out dated, slides look like the have come from a scrap yard. Carpet being hold together with black ducktape. Has this been signed of by health and safety? Also looks like some has taken a crap in the carpets( see photos attached)

Kids bored within 20mins. Not ideal for young children to crawl around in the small children area. Tbh it needs knocking down and a good clean/starting again. Pumped loads money into the bar area and bowling area but none into the play area.
Can order food but have to sit in the bar area defeats the Purpose of kids burning some energy and having a bite to eat away from the Adult bar. Drinks over priced, I'm very surprised people still book this place for birth party's.

I Won't bring the kids back waste of time and money purely the fact its dirty and so out dated.

If you looking for a ballpit place to go to highly recommend little sharks at hardwick much cleaner and brand new equipment.‬
كُتب بتاريخ 2 يناير 2023
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‪Leah W‬
مساهمة
1.0 من 5 دوائر
بمفردك • ‪نوفمبر 2022‬
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كُتب بتاريخ 10 نوفمبر 2022
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‪Jessica H‬
‪Gaywood‬, UKمساهمة
1.0 من 5 دوائر
العائلة • ‪أغسطس 2021‬
‪I booked a planet zoom time slot for 11-12:30. Myself, my brother and two under 2s went into the the actual planet zoom area and the experience was fine, the kids had a great time and really enjoyed the play area.

A little before 12 we decided we would have lunch as the kids where now getting tired. I went to order our food at 11:50, we ordered a jacket potato, American waffles and a kids burger and sassages, I was asked did we want food now or the order to go through after half 12 so I said can we have it now please as the kids don't need an hour and half to play they are already getting sleepy. I paid for the this meal via card.

I was told food is not allowed in the planet zoom area so would need to sit in the other section of the building nearer the bowling alley, I asked if they wanted us to now and the lady said to go through in about 20 minutes so the kids could get more play time and I appreciated this.

12:15 came around so I said let's go through to the food area and get a table and high chairs sorted. Shortly after sitting down a lady comes and informs us they do not have the ingredients for the waffle and asks what my brother would like instead, this made me worry that after 25 minutes food hadn't even started to be cooked.

By 12:30 40 minutes after ordering food was still no where to been seen and my little boy was fast asleep, so I went to till and asked how long food would be and could I take his to go as he's fast asleep so that was agreed and I must say the lady serving was very accommodating, however a brunette came out of the kitchen informing me the kitchen didn't open till 12 so equipment would take time to heat up, regardless of the fact the tables around us already had food with both myself and my partner working in hospitality for many years this is not how you run a kitchen. If the kitchen opens at 12 the kitchen should be ready to cook food at 12.

Some more time goes by and we are now at 12:45 almost an hour after ordering and my little girl is also trying to go to sleep on the high chair and my brother who visited with us need to be going to work, I go to the till and tell the lady it has been almost an hour and we need to go now, the kids are asleep my brother needs to leave and an hour isn't good enough for what we ordered. The woman serving scurries off into the back and then tell us to go to the front reception desk and someone will come talk to us.

An older woman in a black shirt who I presumed was the manager in charge walks to the reception desk till, counts some money walks to where I am standing puts cash on the counter Infront of me, looks at me and walks off. Now this is absolutely appalling. Firstly giving me cash when I paid card is also major problem, but the fact she said nothing to me is disgusting, not an apology, not even here is a refund, no words where exchanged.

Now if this is how your establishments management proceeds in dealing with complaints I would seriously invest in some staff training and also some kitchen training is desperately needed.

I went home with two hungry upset children and myself feeling absolutely disrespected.‬
كُتب بتاريخ 4 أغسطس 2021
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‪Lady99‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪مايو 2021‬
‪We took our grandchildren today Saturday 22nd May 2021. The carpets were filthy there was cobwebs in the small babies area outside the actual play part. Noticed this when we lay our baby on the mat. In these covid times I was very surprised‬
كُتب بتاريخ 22 مايو 2021
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‪Truthfully‬
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪سبتمبر 2020‬
‪Absolute joke no food parents can't interact with there children and all full the same amazing original price and all without a smile what a bargain‬
كُتب بتاريخ 13 سبتمبر 2020
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‪1990andreea‬
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪أكتوبر 2019‬
‪All i want to say to those lovely girls that work in there, how the F*** would you feel if you were 4yo at a party and was the only one out of 20 without your food plate and just didn't care to pay attention?
Yeah, me too
Rant out 😠‬
كُتب بتاريخ 27 أكتوبر 2019
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‪Angela P‬
مساهمتيْن
1.0 من 5 دوائر
العائلة • ‪سبتمبر 2019‬
‪Although my son loved playing here, it is in great need of a deep clean and some money spending on it. I would never put a baby in the ball pit with those filthy balls, disgusting! ‬
كُتب بتاريخ 21 سبتمبر 2019
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‪helencp1736‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪فبراير 2019‬
‪It needs some SERIOUS tlc. Equipment is dirty, there is rubbish and dirt around the back of the under 4 section, the table is dangerous as broken and my daughter started to pull on the flappy bit. The mats are cracked, the Lego blocks were filthy and the whole place is tired. The toilets were freezing and the whole place feels tired and unloved. Until it's given a deep clean and some care, we won't be returning, even with it being free. Dangerous and totally unhygienic.‬
كُتب بتاريخ 8 أبريل 2019
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‪Torialou‬
مساهمة
1.0 من 5 دوائر
العائلة • ‪مايو 2018‬
‪I have been there a few times and the state of the place is awful.
Dirty and rude staff who when they feel like it have the music ridiculously loud and sit there scoffing their faces on sweets usually.
Last time i went there my daughter was 3, there was sick on the floor what someone told me had been there since they arrived at 1030 and it was now 1230. I made the staff aware and they said 'i know' this sick was in the middle of the floor and children were jumping over it!! Never been back since 🤮 i now have a 7 month old and wouldnt ever take him or my older daughter there again as the germs are just horrendous‬
كُتب بتاريخ 8 أبريل 2019
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تعليقات حول ‪Planet Zoom‬ - ‪King's Lynn‬, إنجلترا - Tripadvisor

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منتجعات صحية ومراكز لياقة بدنية في King's Lynn
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