‪Americas Plaza Shopping Centre‬
‪متاجر هدايا ومتخصصة‬
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المنطقة
العنوان

3.0
99 تعليق
ممتاز
‪29‬
جيد جدًا
‪18‬
متوسط
‪5‬
سيئ
‪3‬
سيئ جدًا
‪44‬

AlisonW
مساهمتيْن
‪سبتمبر 2022‬
‪**WARNING*** M WORLD ARE TOTAL SCAMMERS

This shop is in the Shopping Centre. My husband and I are in our 70s and the people who run this shop scammed us out of €800 selling us a knock off Google Tablet with a promise that we pay even more money so the tablet could be plugged into our TV so that we could have unlimited Sports Channels.

The revews I have read here are a carbon copy of our experiance. This is the way the operate:

1. SCAMMER 1 works mostly from the shops door - he pursuades you into their shop - the fact the are operating from a shop gives you a false sense of security and they offer you what looks like a very good deal to get you into the shop.

2. SCAMMER 1 introduces you to SCAMMER 2, who baffles you with technology and entices you into buying a dearer product. He enquires how long you are here for and later uses this information to his advantage. He even went to the bother of looking our flight online.

3. He was baffling and confusing us with technology and talking about how these dearer tablets could be plugged into a TV and would gain us access to loads of extra channels on our TV. We paid some cash and some mone on our card.

4. We were given a handwritten receipt with very little detail it and an ink stamp - the only way we could prove we were in the shop was from our VISA bill.

5. SCAMMER 2 told my husband to come back the following day and he would have the tablet all set up for us and ready to go. He told us it would need to be charged and set up in his shop and this would take 12 hours.

6. Surprise Surprise!! When my husband went down on his own the following day SCAMMER 2 told him the tablet was not ready yet and would need to be brought to a technician. He said this technician was not around until the following day - which was the day we were flying home.

7. The tablet was not ready the following morning so we ended up both going down to the shop very close to the time we needed to be getting ready to go to the airport.

8. When we arrived to the shop SCAMMER 2 told us we would have to go to the Technician’s shop and he was going to go with us. He told us the purpose of this was so that the expert technician would show us how it all worked and would be able to answer any question at all that we had. We walked about 10 minutes to this ‘Technician’ shop, which had a sign up with ‘Google’ on it and we regrettably thought this meant the shop was reputable and linked to Google.

9. SCAMMER 2 handed us and the tablet over to this third man, SCAMMER 3 the 'Technician'. He plugged the tablet we had bought into a TV and showed us all the channels that were on this TV, which he said were from the tablet. He was telling us how things worked between the tablet and the TV. He said we would get two visits free from a technician, who would set up the channels for us on our own TV when we got home. He said after that there would be charges. He said the charges would be €52 per month for the channels but that we would get a better deal if we paid 4 years or 8 years upfront and we would never have to pay a fee again then after the 8 years. This seemed to be a much better deal than what we were already paying for Sky and he convinced us it was and he convinced us to pay the four years upfront. We weren’t in a position to pay the 4 years there and then, as we only had access to limited cash from our bank. He was agreeable to this but was very pushy wanted to know when we would pay the rest. He was getting a bit agitated that he wasn’t getting all his money upfront. He asked us if we let our bank know when we were going abroad, and I told him we did. This man went out with my husband while he withdrew the money from an ATM, which was suspiciously conveniently in that it was located right outside his shop. I stayed in the shop. He said when we would pay the full fee, we would get a package in the post with all we needed for the technician to set it up for us at home. SCAMMER 3 asked us for both of our mobile phone numbers and naively we gave them to him.

10. When we arrived home we got a text with a Google Verification Code on it which was G-736390. This came to my mobile number in a text message and was about two weeks after we came home.

11. My husband also got a phone call around two weeks after we got home, basically looking for the rest of the payment. My husband was anxious to deal with Google in Ireland, as he thought it was safer. They told my husband it would cost him €6 a minute to ring Google, as the calls went through a call centre abroad and it was best to deal with them directly to set up. He did give a UK and a Dublin number, which seemed to be bogus but discouraged us from ringing Google in Dublin or UK, saying it would cost us. He basically told my husband it would be better to send the balance he said that we owed him to Google in Tenerife.

12. Since coming home and getting these calls looking for more money, we became increasingly concerned that we had fallen victim to a scam. I asked my niece to do some research on this shop online, which she did. There was no detail on the handwritten receipt which lead helped her to identify this shop. However, from my husband's Credit Card statement we could see that the €148 had been charged by ‘M World’.

13. My niece checked reviews on Google and Trip Adviser for ‘M World’ and has found so many bad reviews on them. It seems they have also operated under various other names (Maata Rani and Photo World), which have equally bad reviews. It would seem they have been operating in the area for a number of years. She has also looked at the Google Tablet we were sold and suspects it is not the genuine article as she says the icons on it are very blurred. To be honest we would be nervous in using it at all now in case there is some kind of spy or virus software on it.

14. My niece has shown me some of the reviews and the experiences of other travellers is so similar to that of our own – preying on vulnerable people who do not really know what they are buying into, getting money upfront, aggressive sales techniques, subtle threats, passing you from one sales person to another, ensuring you are under time pressure by finding out how long you are in Tenerife for etc. etc.

This company can be found by Googling ‘M World’ and is described as a

Cell phone store in Playa de las Américas, Spain

Located in: Mosfashion Americas Plaza

Address: Av. las Américas, 7, 38660 Arona, Santa Cruz de Tenerife, Spain

Phone: +34 602 45 76 33

Province: Santa Cruz de Tenerife



I know our money is probably long gone, but I do want others to be well warned about how these THREE SCAMMERS operate. Seeing all the other posts now on these people, I am shocked the police and/or the Tenerife Tourism Board haven't cracked down on these people. The must leave so many vulnerable people with negative thoughts about ever returning to Tenerife. These SCAMMERS should be shut down immediately so that they will not continue to operate in the heart of the Tourist area, so openly freely scamming vulnerable tourists.

We always were confident travelers abroad but this experience has sickened us to the core and has made us very reluctant to book a holiday abroad again and definitely will not return to Tenerife .‬
كُتب بتاريخ 4 نوفمبر 2022
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Yves D
‪Kortrijk‬, بلجيكا15 مساهمة
‪فبراير 2022‬
‪These guys (called Rey (and parents?)) are real scammers. We bought 2 phones and get an older version who is normally twice cheaper.
So we go back next month to the police department with the evidence we have and this tripadvisor reviews. We have one mission : to close this shop!‬
كُتب بتاريخ 11 مارس 2022
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Henrik Bræmer Rasmussen
‪Ro Ferrarese‬, إيطاليا4 مساهمات
‪يناير 2022‬
‪Walk quickly past M WORLD Formerly Maata Rani Butik

We bought an iPad which was to be picked up the next day. When we arrived, it was not provided by Apple. We traded with someone who called himself Johnny. He was very interested to hear how long we had vacation. We only had 4 days left but that was not a problem. When we tried the next day, he was missing an important serial number. The penultimate day we tried again. Here we were promised it came during the afternoon. My wife went there alone. Suddenly it was a new salesman who told my wife that our iPad would not work in Denmark unless we bought a large package from Google which would give us all TV channels as well as free wi-fi from satellite and 40 TB of space .
Then we could save these expenses at home.
Since she did not understand all the technicalities and had paid about 1,193 Euros, she was scared because the seller claimed it would not work without this agreement.
He then claimed that he would now download the package from Google. It would take 6-7 hours so we had to pick it up on our last holiday and departure day. When we arrived he demanded payment for the first 2 years on Google - 796 Euro which he was to have in cash. He helped us raise the money.
I demanded a receipt for the deposit - but it could not be done. When I did not want to trade with him, he became violent and took me by the shoulders and threw me out of the store - without my money. We had to take a taxi to the hotel to catch the bus to the airport.
I have read elsewhere on the net that this is the tactic they use so they know the customer can not when to go to the police. For the record, I tried to report the incident online, but in vain, as you have to show up at the police station no later than 3 days later.‬
كُتب بتاريخ 4 فبراير 2022
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ian r
مساهمتيْن
بمفردك • ‪يناير 2022‬
‪Maarta rani shop is a disgraceful scam.
Promised a good service when I bought a satellite tablet.
Took a load of money saying that I would get some premium downloads that didn't.t materialise.
Thought they were nice guys.WRONG.
They are clever .Beware‬
كُتب بتاريخ 2 فبراير 2022
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Marc
3 مساهمات
بمفردك • ‪ديسمبر 2021‬
‪Les cartes mémoire sont des fausses cartes. Celle que j'ai acheté de "marque" San disk avec une capacité de 128g n'est en fait qu'une 4g...ça fait cher le giga...
Du coup, je me demande si tout les articles de ce magasin ne sont pas des contres-façons....‬
كُتب بتاريخ 24 ديسمبر 2021
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Bosse I
أو نانج, تايلاندمساهمة
زوجان • ‪ديسمبر 2021‬
‪Dont shop there!!! Its a Scam!!
Theo switches devotes, Say Theo must inlocka it so Theo van deliberativa puts befors you kraven the contry‬
كُتب بتاريخ 11 ديسمبر 2021
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JOhan
مساهمتيْن
‪نوفمبر 2021‬
‪KOOP HIER NIET!
Leuke vakantie gehad in Tenerife en een Iwatch gekocht bij Maata Rani, eerst een niet Apple dan een andere enzovoort. Cash betaald geen recu meegekregen. Ik weet het, hoe dom kan je zijn.

Resultaat, prachtige Iwatch in mooi doosje en alles lijkt OK tot je hem wil installeren en blijkt dat deze geblokkeerd is door een andere gebruiker. Apple kan/wil (begrijpelijk) niets doen, dus enige optie, Iwatch in de vuilbak.

Deze info voor mensen die de neiging hebben om in deze winkel te gaan kopen, LET OP!!!!!!!!!!!!!!‬
كُتب بتاريخ 24 نوفمبر 2021
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Andrew P
مساهمة
‪أكتوبر 2021‬
‪Be warned MAATA RANI and FOTO WORLD owned by the same people are both scamming thieving scum. They were very nice convinced us we needed to buy a new phone offering us to exchange our Hawaii in which they could offer us £350 for and buy a Samsung galaxy S21 which would then cost us £360, making the total cost £710 the rest of the saving compared to the uk was due to tax free. Seemed ok for us and made sense. He said leave your phone here and he would download all apps, contacts, photos etc to come back later that night. Went back he then has to take us to another shop to translate into English and do a tax receipt he left us .. they seemed to be taking forever it was very late when we left the shop we were flying back early the next day. We didn’t notice until we were on plane that the phone had been changed some time during the sale to a Samsung A32 …. How an earth that happened without us noticing. .. how these 2 shops are allowed to continue trading in such a nice area is beyond me. They are scamming thieving rotten scum. Playa Las Americas you should be ashamed of yourselves letting them still be trading when ther are scamming and preying on your well needed tourists‬
كُتب بتاريخ 1 نوفمبر 2021
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MIREILLE188647
مونس, بلجيكا5 مساهمات
الأصدقاء • ‪أكتوبر 2021‬
‪Fuyez ce magasin, ce sont des arnaqueurs, ils vous proposent une tablette à un prix attractif, vous la payez mais devez passer la reprendre le dernier jour de votre séjour.
Lorsque vous vous présentez, elle n'est pas disponible, ils essaient de vous en vendre une nettement plus chère.
Devant notre colère, ils ont fini par nous rembourser la somme payée.‬
كُتب بتاريخ 13 أكتوبر 2021
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J.Ondarru
‪Bilbao‬, إسبانيا7 مساهمات
العائلة • ‪سبتمبر 2021‬
‪Tras un juego de confusión dentro del local nos han realizado cargos en la tarjeta Visa indebidos y no es posible ponerse en contacto con el "comercio". Tienen publicado un teléfono de una persona particular que nos dice estar cansada de recibir llamadas de reclamaciones.
Hemos denunciado en la Policía todo ello con la esperanza de que se pueda parar la actividad de este local.
Por otro lado no entendemos la desidia del Centro Comercial en no darse cuenta que tienen un local que da una evidente mala reputación a todo el complejo dedicándose a la actividad que se dedican.‬
كُتب بتاريخ 15 سبتمبر 2021
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