‪Toop Vespa‬

تعليقات حول - ‪Toop Vespa‬, كورتنى

المنطقة
العنوان
أفضل الأماكن القريبة
المطاعم
24 على بُعد 5 كيلومترات
معالم الجذب
79 على بُعد 10 كيلومترات

4.0
16 تعليق
ممتاز
‪12‬
جيد جدًا
‪0‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪3‬

Lila
بلجيكامساهمتيْن
‪Poor‬
سبتمبر 2021
‪We rented 6 vespa. One was delivered not functionning, so a member of the group had to sacrify his day to stay stuck at the place.
After asking for a commercial gesture to apologies for this, the answer was that they had "react" within the two hours so we were not eligible for a refund. In other word, the person who had to sacrify himself for the tour we had organise has to pay for a full day rental. It is unnaceptable.
Clearly because it is oriented to tourist so they do not care. this leaves a very bitter taste of that italian company‬
كُتب بتاريخ 28 سبتمبر 2021
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RubyThursday
Süddeutschland156 مساهمة
‪Vespa-Feeling pur‬
يوليو 2020
‪Wir haben uns eine Vespa morgens zum Hotel liefern lassen (pro Strecke 10 €), das ist ein toller Service. Fahren konnten wir bis 20 Uhr, also genügend Zeit, um den See zu entdecken und auf einen Aperitif anschließend nach Cortona zu fahren. Es hat alles prima geklappt. Vielen Dank!‬
كُتب بتاريخ 15 يوليو 2020
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Larissa H
6 مساهمات
‪Seamless delivery, fun time‬
سبتمبر 2018
‪We had several vespas dropped off at our villa and the whole experience was super easy. Our family had a blast driving them around the countryside!‬
كُتب بتاريخ 19 أغسطس 2019
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Joan D
أنتويرب, بلجيكا5 مساهمات
‪Super!‬
العائلة • أغسطس 2019
‪We hebben een hele leuke dag gehad! Alles stond klaar en we konden snel op pad.Heel vriendelijk personeel! ‬
كُتب بتاريخ 2 أغسطس 2019
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Matt T
‪Seneca‬, ساوث كارولينا3 مساهمات
‪Horrible customer service‬
الأصدقاء • يونيو 2019
‪Address on correspondence does not match location. Rented 6 vespas and lost 90 minutes finding the right location, because they are a catering business primarily. One Vespa died and we waited 2 hours for help and then they charged us for damages that were not our fault. Spoke English until I tried to argue about the charge and then pretended not to understand English. Strongly recommend avoiding them, too many others available to put up with this poor customer service.‬
كُتب بتاريخ 27 يونيو 2019
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Nik C
مساهمة
‪Faulty Vespa, terrible customer service, no refund‬
الأصدقاء • يونيو 2019
‪I would NOT recommend renting from this company.

We rented two Vespas for two days (200 euros, 100 euros each). One of them broke down at the mid-point with what was very likely a dead battery, and therefore could not be started again after gassing up. We arranged to leave it at the gas station where it died and return on one vespa with the keys so that the company could retrieve the vespa on their own time (they told us they couldn't pick us up for several hours, despite being less than one hour away from their office, so we just got on our remaining vespa and drove back). Once we returned, we asked for a refund for half of the cost, given that we returned a day early and one of the Vespa's was faulty. After a lengthy and heated conversation -- in which we were blamed for almost everything, including a contract that had been written incorrectly -- we were offered 25 euros refund.

This is from what is clearly a very large and profitable company. The 'management' refused to do anything to make up for the fact that their Vespa was faulty -- causing quite a scare on the road -- and that we had thus had to change our plans and return early. We left incredibly disappointed and frustrated in this experience, and would not recommend people use their services.‬
كُتب بتاريخ 15 يونيو 2019
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softail123
Clark, New Jersey416 مساهمة
‪Classic way to see Tuscany!‬
الأصدقاء • مايو 2018
‪I rented a Vespa for 5 days and loved it. They delivered the Vespa right to our villa and picked it up. Great way to see Tuscany. We were close to Cortona which is very difficult to park f you have a car but there is scooter parking right outside the main gate. It made it very convenient for quick trips into town. One word of caution, these are not toys, I would not suggest renting a scooter unless you at least have some experience riding a motorcycle. The small tires make them a bit unstable, especially riding two up.
كُتب بتاريخ 1 أغسطس 2018
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Brian F
واشنطن العاصمة, منطقة كولومبيا4 مساهمات
‪Never delivered Vespa to Hotel‬
زوجان • سبتمبر 2017
‪We booked a vespa over a month in advance and arranged delivery to our hotel. They took scans of my driver's license and credit card. We planned to get the vespa in the morning and have a day motoring through the countryside. They never delivered the vespa. They did not call or e-mail me before or after the missed delivery. That said, they did not charge me either.

If you do decide to book with Toop Vespa, I recommend reminding them of your reservation about a week before.‬
كُتب بتاريخ 13 يناير 2018
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surfcali
نيوبورت بيتش, كاليفورنيا1,523 مساهمة
‪The best Vespa Rental and Service !!‬
الأصدقاء • سبتمبر 2017
‪Ho affittato una villa vicino a Cortona e avevo avuto 3 Vespas consegnate. Era facile da installare con solo un paio di e-mail, e fornire informazioni e abbiamo avuto conferma. Ottimo servizio e ottima comunicazione sempre e consiglio vivamente Toop Vespa!‬
كُتب بتاريخ 27 سبتمبر 2017
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JenBow0000
أديليد, أستراليا96 مساهمة
‪Excellent. Day‬
زوجان • مايو 2017
‪They were helpful, easy to deal with, great service. Had a fabulous day. A must thing to do, even at our age (56) If you obey the rules of the road and show courtesy to locals (as we are visitors on their roads) there is no problem. Stay off the highways and you will have an AWESOME day.‬
كُتب بتاريخ 30 مايو 2017
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