Kent Life
Kent Life
4
10:00 ص - 04:00 م
الاثنين
10:00 ص - 04:00 م
الثلاثاء
10:00 ص - 04:00 م
الأربعاء
10:00 ص - 04:00 م
الخميس
10:00 ص - 04:00 م
الجمعة
10:00 ص - 04:00 م
السبت
10:00 ص - 04:00 م
الأحد
10:00 ص - 04:00 م
ما جائزة Travellers' Choice؟
يمنح Tripadvisor جائزة Travellers’ Choice لأماكن الإقامة ومعالم الجذب والمطاعم التي تحصل باستمرار على تعليقات رائعة من المسافرين ويتم تصنيفها ضمن أفضل 10% من المنشآت على Tripadvisor.
هل أنت حاليا في رحلتك؟
ساعدنا في العثور على تجارب متاحة لك.
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
325 على بُعد 5 كيلومترات
معالم الجذب
115 على بُعد 10 كيلومترات
4.0
943 تعليق
ممتاز
432
جيد جدًا
263
متوسط
115
سيئ
76
سيئ جدًا
57
Ron Dullage
Herne Bay, UK15 مساهمة
العائلة • فبراير 2025
Visited Kent Life yesterday with our grandchildren. Really good attraction to visit and we will certainly go back again. The kids enjoyed seeing and stroking the animals as ever but were also fascinated by the "1950's house" and the shops of the same era with all of the furniture, utensils, etc. to go with it. Quite horrifying when I realise that I used most of that stuff! :-(
However, I do have one small moan. There are "The Four Lops" (Large, animated rabbits playing instruments) quite near the entrance. Now, I understand why they are there as they, undoubtedly, keep the kids entertained whilst they are queueing for the tractor rides. Fine, but we could have really done without the piped music all round the site. There is no need for it and it just gets quite annoying after a while. Turn it off please, Kent Life. It does nothing to encourage people to come to your attraction and, potentially, does just the opposite.
However, I do have one small moan. There are "The Four Lops" (Large, animated rabbits playing instruments) quite near the entrance. Now, I understand why they are there as they, undoubtedly, keep the kids entertained whilst they are queueing for the tractor rides. Fine, but we could have really done without the piped music all round the site. There is no need for it and it just gets quite annoying after a while. Turn it off please, Kent Life. It does nothing to encourage people to come to your attraction and, potentially, does just the opposite.
كُتب بتاريخ 22 فبراير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Anthony S
مساهمتيْن
العائلة • يناير 2025
Christmas at Kent life , so tables dirty , staff rude , no atmosphere , boring , rubbish Father Christmas and crap toys for children .
Total waste of time, just a money earner , can’t believe I actually paid for this terrible experience but you know what it’s like you want the children to have a good experience , well it wasn’t I will never return to this unorganised fiasco.
0 out of 10 less if I could
Total waste of time, just a money earner , can’t believe I actually paid for this terrible experience but you know what it’s like you want the children to have a good experience , well it wasn’t I will never return to this unorganised fiasco.
0 out of 10 less if I could
كُتب بتاريخ 11 يناير 2025
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Thank you for feeding back to us of your experience at our Christmas event. We are genuinely sorry to hear that your visit was disappointing and did not meet the expectations we set for our family-friendly attraction. We strive to ensure great memories for families, and our leadership team work hard to deliver the best and most enjoyable experiences. We value your feedback and understand you hold disappointment, and will ensure to beat feedback such as this in future years.
كُتب بتاريخ 27 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Shannon G
مساهمة
العائلة • ديسمبر 2024
Absolutely fantastic Christmas experience with 3 young children! I was sceptical with the reviews given but my god it was so worth it! We managed to see and do every little experience, the Santa train ride, gingerbread decorating, making reindeer food, elf school , balloon modelling & meeting Father Christmas! The sweet shop was great,all staff were friendly and facilitates clean! We will definitely be back next year! Thank you Kent life
كُتب بتاريخ 26 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Shannon,
Thank you for your wonderful feedback about your Christmas experience at Kent Life! We're thrilled to hear you had such a magical time with us.
Your kind words truly warm our hearts and inspire us to keep creating unforgettable moments for families like yours. We hope the memories of your visit will bring smiles throughout the year.
We'd love to welcome you back for more festive fun in the future. Keep an eye out for our upcoming events – there's always something exciting happening at Kent Life!
Warmest wishes,
كُتب بتاريخ 16 يناير 2025
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Helen m
4 مساهمات
العائلة • ديسمبر 2024
We visited the farm yesterday with our six year old son. We ejoyed seeing the farm animals. We also enjoyed the pot painting which was one of your activities on offer. The elf magic show was entertaining for both adults & children. The Christmas themed characters were a great addition & added some Xmas spirit to our day. The food was reasonably priced & there was a short wait for pizza & hot dogs in the pavillion.
However the ginger bread decorating held in the pavillion was not organised at all. Instead of having a segregated area with a designated member of staff leading, we were just offered a plate with the gingerbread men & the children were just left to get on with it. It was not what we expected at all.
The young man managing the pot decorating acitivity hardly said a word to us! I understand this activity is pretty self explanatory but I would expect some sort of customer service right?
Unfortunately the Santa Experience, the main reason for our visit was not great. We turned up to the entrance to the queuing area at 2.50pm, our Santa slot being 3pm. Our Santa inviriatation said 2.55pm at the Santa globe. We were turned away along with other families only to wait 5 minutes just next to the queing area blocking the pathway for other customers & staff. This seemed bizarre. Why could we not queue behind the others that were already queuing?!
To add to the above we had to wait over half an hour in the queue to see Santa. This is really hard for my six year old son at the best of times. Santa was friendly enough but the selection of presents on offer were poor. Our son ended up choosing a present for a three year old! The experience felt like a conveyor belt system with a final push for photos which made the money. Sadly the whole experience left us feeling disheartened & disappointed. Such a shame as the farm has great potential if it were managed better.
However the ginger bread decorating held in the pavillion was not organised at all. Instead of having a segregated area with a designated member of staff leading, we were just offered a plate with the gingerbread men & the children were just left to get on with it. It was not what we expected at all.
The young man managing the pot decorating acitivity hardly said a word to us! I understand this activity is pretty self explanatory but I would expect some sort of customer service right?
Unfortunately the Santa Experience, the main reason for our visit was not great. We turned up to the entrance to the queuing area at 2.50pm, our Santa slot being 3pm. Our Santa inviriatation said 2.55pm at the Santa globe. We were turned away along with other families only to wait 5 minutes just next to the queing area blocking the pathway for other customers & staff. This seemed bizarre. Why could we not queue behind the others that were already queuing?!
To add to the above we had to wait over half an hour in the queue to see Santa. This is really hard for my six year old son at the best of times. Santa was friendly enough but the selection of presents on offer were poor. Our son ended up choosing a present for a three year old! The experience felt like a conveyor belt system with a final push for photos which made the money. Sadly the whole experience left us feeling disheartened & disappointed. Such a shame as the farm has great potential if it were managed better.
كُتب بتاريخ 15 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Helen,
Thank you for taking the time to share your valuable feedback about your recent visit to our Christmas Experience. We truly appreciate your input as it helps us improve our services.
We're sorry to hear that the gingerbread decorating activity didn't meet your expectations. We've passed your comments on to our catering manager, who will be reviewing and enhancing this offering for future events.
Regarding the customer service from our staff, we understand your concerns. Many school-age teens join us during the festive period, and we recognize the need to strengthen their customer service skills. We're committed to enhancing our training programme to ensure all our staff, regardless of age, provide the warm, enthusiastic service our guests deserve.
We sincerely apologize for the long queue to see Santa. This is an area we're actively working to improve. We're exploring ways to manage wait times more effectively and enhance the queueing experience for our visitors.
Your feedback is invaluable in helping us create a truly magical Christmas Experience for all our guests. We're grateful for your patience and understanding as we work on these improvements.
We hope to welcome you back soon for an even more enchanting visit. If you have any further suggestions or questions, please don't hesitate to reach out.
Warm wishes,
كُتب بتاريخ 20 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Meander62705324480
مساهمة
العائلة • ديسمبر 2024
We visited as a large family with 2 young children and a baby.
As members of Kent life we have been many times before and enjoyed all other visits however this was a far cry from those.
I will start with the positives of the Christmas experience. Each adult received a mulled wine or a tea or coffee and a mince pie included with each ticket and the children received 2 gingerbread men to decorate which the boys enjoyed. There was a good selection of various toys at the grotto which children were able to pick themselves.
However, when visiting Santa it was poorly decorated, we queued for 30 mins past our slot, and was met with an elf at the front of the queue who then complained about having been there since 9 and having to entertain people , the most full of joy elf I have ever met!!!
We were then led past a curtain into a corridor of black doors ... Not the most Christmassy environment, to then be told to go through door number 1. To another underwhelming grotty Santa's grotto. We were in the room for all of 2 mins had 2 photos taken and ushered out, to join yet another queue to pick a toy ( could have been at thorpe park in the summer holidays at this point with the amount of queuing being done). The experience didn't feel very personable having given the children's names on tickets to the elf, I would have expected father Christmas to mention them to get the children excited. I have since read other reviews and seen that they have made some changes on how long Santa will interact with children to increase efficiency. Which sounds like factory churning out products quickly and cheaply at low quality which quite accurately describes the experience.
We then went on the search for other things to do and stumbled across the balloon workshop at 16.15 which was said to be open till 5. However due to understaffing the elf said I am not taking anymore kids because I can't make em all which was rather disappointing and left the kids upset.
Almost all additional Christmas activities were at an extra cost.
The elves could have had some additional training to bring the spirit of Christmas rather than treating it as a standard day at a job which you hate. And some of the decorations could be updated as it seemed dated and dirty.
Overall, I will not be returning for another christmas at Kent Life.
Luckily for us we have another Santa booked for my daughters first Christmas I would be extremely disappointed if this was the only one.
As members of Kent life we have been many times before and enjoyed all other visits however this was a far cry from those.
I will start with the positives of the Christmas experience. Each adult received a mulled wine or a tea or coffee and a mince pie included with each ticket and the children received 2 gingerbread men to decorate which the boys enjoyed. There was a good selection of various toys at the grotto which children were able to pick themselves.
However, when visiting Santa it was poorly decorated, we queued for 30 mins past our slot, and was met with an elf at the front of the queue who then complained about having been there since 9 and having to entertain people , the most full of joy elf I have ever met!!!
We were then led past a curtain into a corridor of black doors ... Not the most Christmassy environment, to then be told to go through door number 1. To another underwhelming grotty Santa's grotto. We were in the room for all of 2 mins had 2 photos taken and ushered out, to join yet another queue to pick a toy ( could have been at thorpe park in the summer holidays at this point with the amount of queuing being done). The experience didn't feel very personable having given the children's names on tickets to the elf, I would have expected father Christmas to mention them to get the children excited. I have since read other reviews and seen that they have made some changes on how long Santa will interact with children to increase efficiency. Which sounds like factory churning out products quickly and cheaply at low quality which quite accurately describes the experience.
We then went on the search for other things to do and stumbled across the balloon workshop at 16.15 which was said to be open till 5. However due to understaffing the elf said I am not taking anymore kids because I can't make em all which was rather disappointing and left the kids upset.
Almost all additional Christmas activities were at an extra cost.
The elves could have had some additional training to bring the spirit of Christmas rather than treating it as a standard day at a job which you hate. And some of the decorations could be updated as it seemed dated and dirty.
Overall, I will not be returning for another christmas at Kent Life.
Luckily for us we have another Santa booked for my daughters first Christmas I would be extremely disappointed if this was the only one.
كُتب بتاريخ 15 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Meander,
Thank you for taking the time to share your valuable feedback with us. We truly appreciate your input as it helps us improve our services.
We sincerely apologize for the extended wait time to see Santa during your visit. Please know that we are actively working on improving this aspect of our experience to ensure shorter queues and a more enjoyable time for all our guests.
Regarding our staff's demeanour, we're sorry to hear it fell short of your expectations. Many of our seasonal employees are teens still in school, and we recognize the need for enhanced training on customer interaction. We've already initiated additional coaching sessions to address this issue and ensure a jolly atmosphere for all visitors.
We were particularly concerned to hear about your experience with the balloon modelling staff. We've spoken directly with our entertainment provider about this and are implementing stricter guidelines to prevent such incidents in the future.
Once again, we apologize for any disappointment you may have experienced. Your feedback is invaluable in helping us create the magical holiday experience that all our guests deserve. We're committed to making significant improvements and hope you'll give us another opportunity to delight you in the future.
If you have any further questions or concerns, please don't hesitate to reach out.
Warm regards,
كُتب بتاريخ 20 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Kaija
مساهمتيْن
العائلة • ديسمبر 2024
We visited Kent Life today for their Father Christmas Experience and what an amazing day we all had!! We were a big group with six adults and four children and everyone enjoyed themselves. There were so many activities we didn’t get to do them all but those we did were brilliant and the grotto itself was magical. All four children were smiling and laughing all day. Thank you Kent Life for an incredible day and precious memories. We have four very happy, very tired little humans 😊
كُتب بتاريخ 7 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear bigred1981,
Thank you for your wonderful feedback about your Christmas experience at Kent Life! We're thrilled to hear you had such a magical time with us.
Your kind words truly warm our hearts and inspire us to keep creating unforgettable moments for families like yours. We hope the memories of your visit will bring smiles throughout the year.
We'd love to welcome you back for more festive fun in the future. Keep an eye out for our upcoming events – there's always something exciting happening at Kent Life!
Warmest wishes,
كُتب بتاريخ 20 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Kate
مساهمتيْن
العائلة • ديسمبر 2024
Fabulous day out on Saturday to visit Santa with my grandsons.
We went last year and didn't think it could get any better but wow what a great day. The decorations are lovely and got us in the Christmas mood.
Santa was great and the toys were really good quality. The boys chose a truck with dinosaurs and one of the gingerbread teddies.
We all enjoyed the magic show, Mother Christmas in the little pink church and gingerbread decorating in the snow inn. (The free mulled wine and mince pie was good too).
The 12 days of Christmas trail was lovely We did build a bear which is very reasonably priced and nice quality teddies so didn't mind paying.
Lots of places to get a hot drink and food and we all enjoyed seeing the houses decked out with period Christmas decorations.
All in all a fabulous day out with lots of fun things to do. Thank you to all the staff at Kent Life who made it a magical day and 2 little boys very happy.
We went last year and didn't think it could get any better but wow what a great day. The decorations are lovely and got us in the Christmas mood.
Santa was great and the toys were really good quality. The boys chose a truck with dinosaurs and one of the gingerbread teddies.
We all enjoyed the magic show, Mother Christmas in the little pink church and gingerbread decorating in the snow inn. (The free mulled wine and mince pie was good too).
The 12 days of Christmas trail was lovely We did build a bear which is very reasonably priced and nice quality teddies so didn't mind paying.
Lots of places to get a hot drink and food and we all enjoyed seeing the houses decked out with period Christmas decorations.
All in all a fabulous day out with lots of fun things to do. Thank you to all the staff at Kent Life who made it a magical day and 2 little boys very happy.
كُتب بتاريخ 1 ديسمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Kat,
Thank you so much for your wonderful review of our Experience Christmas event!
We're absolutely thrilled that you enjoyed the festive magic we've created. Your feedback means the world to us and helps spread the holiday cheer to others. We truly hope to see you again next year for another jolly good time – perhaps you'll discover even more enchanting surprises!
Best regards,
كُتب بتاريخ 3 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Oana C
مساهمة
العائلة • نوفمبر 2024
We booked to see Santa and we booked the slot for 1 o'clock. We got there and been told that it's not actually a slot, another 20 people have booked for 1 o'clock. Very very disappointing. Where is even the point to book the visit if you don't give people the time slot they paid for???It's all about making money and not giving the children a magical experience. We had to queue for over 1h. It's not fair on all the children who by the time they got to see Santa were tired, winging ,some crying and keep asking why is taking so long. I will never book again. Please avoid seeing Santa at Kent life. Kent life is a nice farm to visit and loads of things to do but not to see Santa. It was not worth the waiting 🤷♀️.
كُتب بتاريخ 30 نوفمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear 82oanac,
Thank you for taking the time to review our Experience Christmas event.
We sincerely apologize that our event did not meet your expectations, resulting in an unsatisfactory experience. We typically limit each time slot to 20 children, with three Santas available in separate rooms to ensure minimal waiting times.
Unfortunately, on our opening weekend, our excitement got the better of us, and our chatty Santas spent a bit too long spreading Christmas cheer. We've since sprinkled some extra efficiency dust to keep things moving smoothly without losing that personal touch.
Your feedback is invaluable in helping us improve our services. We hope you will reconsider and give us another opportunity to provide you with the magical experience we strive to deliver for all our guests. – after all, Christmas is all about second chances and warm hearts!
Best wishes,
كُتب بتاريخ 3 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Michael17942
Bexhill-on-Sea, UK33 مساهمة
العائلة • نوفمبر 2024
Visited with friends with 5 children between us. Not cheap for tickets so expected good standards. We booked for then it to be advertised as 20% off. We asked if this could be honoured but told no which was dissapointing.
First off we had Santa booked. We turned up on time for our booking but still queued for 40 minutes to see him. What’s the point in having a booking? Then were told we couldn’t take photos as they take photos, perfect example of money grabbing! Never been to a Santa where you couldn’t take your own photos! So that’s £6 extra…Santa also told the kids he gave permission for them to open their presents from him. Went to the next room for them to pick a present that wasn’t even wrapped!?
Next the tractor ride….waste of time but useful for a sit down!
As an adult enjoyed looking round the houses as a step back in time but was dissapointed that outside one of the houses you talk about it being haunted with you can sometimes see a little girl in the window. This left my 8 year old terrified.
Build a bear…that’s another £15 so didn’t bother.
All felt a little run down and uncared for.
Why 2 star and not 1 star review? Santa was better than average. Food and drinks were of a good standard and not a complete rip off. The elf comedy show I actually quite enjoyed. And my kids loved the elf training even though it was not what you’d expect.
First off we had Santa booked. We turned up on time for our booking but still queued for 40 minutes to see him. What’s the point in having a booking? Then were told we couldn’t take photos as they take photos, perfect example of money grabbing! Never been to a Santa where you couldn’t take your own photos! So that’s £6 extra…Santa also told the kids he gave permission for them to open their presents from him. Went to the next room for them to pick a present that wasn’t even wrapped!?
Next the tractor ride….waste of time but useful for a sit down!
As an adult enjoyed looking round the houses as a step back in time but was dissapointed that outside one of the houses you talk about it being haunted with you can sometimes see a little girl in the window. This left my 8 year old terrified.
Build a bear…that’s another £15 so didn’t bother.
All felt a little run down and uncared for.
Why 2 star and not 1 star review? Santa was better than average. Food and drinks were of a good standard and not a complete rip off. The elf comedy show I actually quite enjoyed. And my kids loved the elf training even though it was not what you’d expect.
كُتب بتاريخ 30 نوفمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear Michael,
Thank you for taking the time to share your thoughts about our Experience Christmas event. Your feedback is truly invaluable, and we're grateful for your honest review.
We're sincerely sorry that our event didn't meet your expectations, resulting in an unsatisfactory experience. We typically limit each time slot to 20 children, with three Santa's available in separate rooms to ensure minimal waiting times. However, it seems our opening weekend excitement got the better of us! Our chatty Santa's spent a bit too long spreading Christmas cheer. Rest assured, we've since sprinkled some extra efficiency dust to keep things moving smoothly without losing that personal touch.
We were concerned to hear that your daughter was scared by the Petts Farmhouse signage. As a historical piece requested by the public, we never intended it to frighten our young visitors. We're sending a team member to review the sign and consider rewording it to maintain its historical significance without causing any distress.
Regarding the Build a Bear charge, we understand your concern. Unfortunately, as this is an outsourced activity, we need to cover these expenses. However, we're always looking for ways to enhance value for our guests and will take your feedback into account for future planning.
We appreciate your observation about the site's appearance. While winter may not showcase our grounds at their most beautiful, please know that we have a full-time maintenance team working diligently every day to care for our buildings and grounds.
Your insights are helping us improve our services, and we hope you'll consider giving us another opportunity to provide the magical experience we strive to deliver for all our guests. After all, Christmas is all about second chances and warm hearts!
If you have any further questions or would like to discuss your experience in more detail, please don't hesitate to reach out. We'd be delighted to hear from you again.
Wishing you and your family a joyful holiday season!
Best wishes,
كُتب بتاريخ 3 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Marganita W
مساهمة
العائلة • نوفمبر 2024
When you book a time slot you do not expect to queue for over an hour. Kids all getting agitated and the noise of kids screeching was awful. Wasn’t helped when we turned away from queuing only to have people start ahead of us 1 minute later. The length of the wait with no facilities has spoiled what should have been a lovely day. We have now been queuing for 50 minutes and still about 50 children in front of us - be prepared!
كُتب بتاريخ 30 نوفمبر 2024
يعبر هذا التعليق عن الرأي الشخصي لأحد أعضاء Tripadvisor ولا يعبر عن رأي شركة Tripadvisor LLC. يجري Tripadvisor عمليات تحقق حول التعليقات.
Dear marganitaw,
Thank you for taking the time to review our Experience Christmas event. We're truly sorry that our magical event didn't sparkle quite as brightly for you as we'd hoped.
We typically limit each time slot to 20 children, with three jolly Santas available in separate rooms to ensure minimal waiting times and maximum ho-ho-ho! Unfortunately, on our opening weekend, our excitement got the better of us, and our chatty Santas spent a bit too long spreading Christmas cheer.
Rest assured, we've since sprinkled some extra efficiency dust to keep things moving smoothly without losing that personal touch. Your feedback is invaluable in helping us polish our North Pole operations to a twinkling shine.
We hope you'll consider giving us another chance to deliver the truly magical experience we strive for – after all, Christmas is all about second chances and warm hearts!
Wishing you a merry and bright holiday season,
Best regards,
كُتب بتاريخ 3 ديسمبر 2024
يعبر هذا الرد عن الرأي الشخصي لممثل الإدارة ولا يعبر عن رأي شركة Tripadvisor LLC.
Hi has anybody done the Santa experience
here? and is it any good for a 9 year old
Thankyou
كُتب بتاريخ 12 أكتوبر 2019
Sorry I haven’t done the Santa Experience. However what I can we had a great time Kent Live when we went. The staff were really made sure they got things right. My grandson loved the day.
كُتب بتاريخ 12 أكتوبر 2019
What age group of children is this attraction recommended for?
كُتب بتاريخ 4 أبريل 2019
Kent Life
مايدستون, المملكة المتحدة
Hi there - we are most suited to children aged under 10. We don't charge for children under 3, but we do find that lots of toddlers still enjoy a great day out here. Hope that helps.
كُتب بتاريخ 4 أبريل 2019
Yes you can use debit/credit cards in the gift shop and eateries on the site.
كُتب بتاريخ 6 يناير 2019
How is the animal husbandry and welfare? Do all the animals have hides? Especially the owls please!!
كُتب بتاريخ 11 ديسمبر 2016
Kent Life
مايدستون, المملكة المتحدة
Naturally, the welfare of our animals is of utmost importance to us, especially at this time of year, and I can assure you that all animals are extremely well looked after by our Livestock Officer and her dedicated and hard-working team. To get a full answer about the owls, may I suggest you contact the Kent Owl Academy directly so they can give you the necessary assurance you are seeking. Trip Advisor doesn't allow me to post the email address, but their phone number is 07535 471588. Many thanks.
كُتب بتاريخ 12 ديسمبر 2016
I thought I would contact you regarding the totally useless response to my review which I posted three days ago in which I pointed out facilities that were not working.
We visited on 5th August.
You state in your response that the toilets were refurbished in time for the school holidays, the problems i highlighted existed when we visited.
The taps in the hand washing facilities were not working on the day of our visit, both these items are essential health related items and should be checked at least daily, preferably several times a day.
If the village hall is primarily for weddings it should be marked as such on the map you provide, with a statement that will only be available when there is not a function.
As for the toilets at the entrance, those are marked on the map you provide a lot of your visitors might decide to use them when they leave on their way back to the car, so appropriate signage should be in place.
In opinion the whole site has gone badly downhill since our last visit several years ago.
كُتب بتاريخ 10 أغسطس 2016
Kent Life
مايدستون, المملكة المتحدة
Thank you for re-raising your comments here. I can only apologise that there were some issues with toilets and hand-washing on your visit date, both of which have been rectified.
Your comments regarding signage has been duly noted.
Thanks again for your comments.
كُتب بتاريخ 11 أغسطس 2016
Anna H
Kent, المملكة المتحدة
We would like to hire a car and drive to the hotel, we understand there is no on-site parking. Can you park nearby for free?
كُتب بتاريخ 26 فبراير 2015
Maybe a little late to answer you but for others wanting this answer : Their is parking opposite Kent Life cannot remember if its free or not but I had no problems parking.
كُتب بتاريخ 25 يونيو 2015
عرض نتائج 1-9 من أصل 9
*من المحتمل أن تنفد: استنادًا إلى بيانات الحجز على Viator والمعلومات المُقدَّمة من الموفر خلال الأيام الـ 30 الماضية، يبدو أنه من المحتمل أن تنفد هذه التجربة عبر Viator، وهي إحدى شركات Tripadvisor.
هل هذا إدراج منشأتك على Tripadvisor؟
هل تمتلك أو تدير هذه المنشأة؟ اطلب إدراجك مجانًا للرد على التعليقات وتحديث ملفك التعريفي والمزيد.
اطلب إدراجك