‪Spa Naturel Cardiff Holland House‬

‪Spa Naturel Cardiff Holland House‬

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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
1,110 على بُعد 5 كيلومترات

3.5
3.5 من 5 دوائر29 تعليق
ممتاز
‪13‬
جيد جدًا
‪3‬
متوسط
‪6‬
سيئ
‪4‬
سيئ جدًا
‪3‬

‪Alice R‬
3 مساهمات
4.0 من 5 دوائر
بمفردك • ‪أكتوبر 2024‬
‪I had the most relaxing treatments from Jess: full body message with lemongrass essential oils and a foot mask treatment!.
The massage flowed like a dream and was very much needed. The foot treatment was absolute bliss and very much recommend considering I'm on my feet a great deal as most of us are!

I will definitely be back for a follow up visit.‬
كُتب بتاريخ 18 أكتوبر 2024
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‪Jayne B‬
مساهمة
5.0 من 5 دوائر
‪Came here with a friend for a spa day as a birthday treat and thoroughly enjoyed every minute! From the very start we were welcomed by a lovely girl on the desk (Jess I think her name was) who couldn’t do enough for us! We relaxed by the pool and enjoyed the steam room as well as the jacuzzi. We even had unlimited teas and coffees before and after our treatments. The treatment left me feeling so relaxed and sitting in the relaxation room afterwards was so dreamy. This was all followed by a lovely dinner in Cardiff city centre for a Perfect girly day! Can’t wait to go again
10/10 would recommend‬
كُتب بتاريخ 29 أغسطس 2024
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‪Nikki‬
كارديف, UK4 مساهمات
5.0 من 5 دوائر
العائلة • ‪أغسطس 2024‬
‪This was my second visit to the Spa in the Mercure Hotel Cardiff in a short space of time.Both times, the 50 minute massage and cream tea were excellent.Rochelle in particular was excellent with her back and facial treatment.You really do get the full 50 minutes which lots of venues don't actually give you.Will definitely be going back! It was clean,staff lovely and facilities excellent.Well done!‬
كُتب بتاريخ 7 أغسطس 2024
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‪Debbie T‬
3 مساهمات
2.0 من 5 دوائر
‪Went for a spa day which was basic but fine. Cream tea was poor fake cream and strange choices of cakes. My day was totally ruined by the parking. I used the carpark attached to the hotel and was advised to pay staff at the spa when I left which I did I told staff my exact arrival time and the charged me for my parking I was fuming to later receive parking ticket for £100 saying I did not pay the right amount. I trusted the staff and am now out of pocket!!! I contacted the hotel twice about this and no response. If you do go to this hotel DO NOT trust them to do your parking.‬
كُتب بتاريخ 6 أغسطس 2024
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‪Serena West‬
3 مساهمات
5.0 من 5 دوائر
‪Id been meaning to book here for a spa day for a while so I finally booked in after a busy time at work recently. The staff were all friendly including spa staff, gym staff and hot staff all smiling. It was nice to see someone cleaning the whole time i was there too, it was clean and fresh. My treatment was incredible done by Rochelle, big thanks to her i feel rejuvinated and cant wait to return.‬
كُتب بتاريخ 22 مايو 2024
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‪Elizabeth J‬
مساهمة
5.0 من 5 دوائر
‪Had a spa day here as a birthday gift with a friend and it was fabulous! Staff were friendly and couldn’t do enough, facilities were clean, pool was lovely and warm. as for the treatments, I’ve never felt more relaxed, I had a body scrub that left my skin soft and glowing! My friend has the scalp massage and loved it. We especially enjoyed the relaxation room and the sauna! Will definitely be booking again :)‬
كُتب بتاريخ 21 مايو 2024
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‪Sophie E‬
5 مساهمات
3.0 من 5 دوائر
‪Overall a nice experience
We booked via Groupon and got the 3 hour spa access with a 25 minute treatment each.
I chose the foot massage and my partner had the head massage.
There was a bit of confusion over the start time which I think could've been made a bit clearer in the email we reviewed after booking. We then couldn't get through to their phone lines at all and kept getting cut off the line.
But once we arrived, the receptionist was really understanding once I explained the issues we'd had and said our treatment could be pushed back a little. Again this wasn't a staff issue but I do think the email we received before arriving could've been more clearly worded and it was frustrating not being able to talk to anyone despite trying.
The changing rooms were nice but I did notice it was a little dirty, there was a large clump of hair in one of the showers which was there when I came back 3 hours later.
Our treatments were really lovely in nice calm treatment rooms. The ladies giving our treatments were professional and accomodating and made sure we were comfortable. They were experienced and delivered relaxing treatments.
After that we spent a few minutes in the relaxing room which was a nice area with loungers, calm lighting and music.
We then went on to the pool and sauna area.
The pool was nice and large and had good amenities like rainfall showers and comfy loungers.
The pool was quite cold but once we got used to it we enjoyed swimming up and down!
The jacuzzi was clean and good fun but we found it over-chlorinated and our eyes began stinging a few minutes into sitting there.
We checked out the sauna and that was great,nice and hot and a decent size!
We had another swim around the pool then went into the steam room which smelt lovely and was a good size too.
We decided to leave a little early as there were some very loud kids screaming and splashing about in the pool. It was a bit of a shame as we had payed for a relaxing spa day but we were ultimately aware that there was general access to the pool by members or people who had bought a pool pass when we booked.

All of the staff were friendly and helpful too, especially the young man on reception by the pool who was very smiley and patient.‬
كُتب بتاريخ 9 أبريل 2024
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‪Megan S‬
‪Merthyr Tydfil‬, UK23 مساهمة
1.0 من 5 دوائر
‪Went on a spa day, the actual massage was brilliant and the staff were incredible but everything else was shocking. Cleanliness is nonexistent, we didn’t even shower! Everything out of order and I’m devastated I bought this as a gift for someone. Please avoid, there’s much nicer spa days and spa breaks available.‬
كُتب بتاريخ 26 مارس 2024
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‪Nieve R‬
مساهمتيْن
5.0 من 5 دوائر
‪I booked a spa day through SpaSeekers and was very impressed. In comparison to other ‘top hotels’ in Cardiff and the Vale of Glamorgan, this was by far the best experience. The facilities may not be as grand as 5 star spa days but the service and treatments were much better. There is a lovely relaxation room, fantastic treatment rooms and the staff were 10/10. Also had afternoon tea which as lovely and the restaurant was very modern and clean. It was nice that we were left to enjoy it but they did forget to ask if everything was ok but it was so that wasn’t a big issue. Had a lovely day, thank you.‬
كُتب بتاريخ 16 سبتمبر 2023
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‪Amber Lews‬
3 مساهمات
5.0 من 5 دوائر
‪I came here for a spa day with my friend, we both really needed it as we're teachers and on Summer break - making the most of our remaining time off before back to school!!

The welcome was lovely, they explained where everything was and if we wanted to go for food as well. We collected our robes and went for treatments first, we were a little early so made us of the quiet room and had a nice cuppa while we waited, the ladies in the spa were so lovely too.

The treatments were just incredible!! So so relaxing and peaceful, we're already rebooking to come back in October half term. The pool area was so clean and lovely too.

Thank you everyone for helping two hard working teachers relax xx‬
كُتب بتاريخ 27 أغسطس 2023
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