Madame Koo
Madame Koo
4.5
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
1,415 على بُعد 5 كيلومترات
معالم الجذب
377 على بُعد 10 كيلومترات
4.5
48 تعليق
ممتاز
30
جيد جدًا
9
متوسط
5
سيئ
1
سيئ جدًا
3
katy s
مساهمة
الأصدقاء • مارس 2020
Got kicked out for asking for a drink,
Unreasonable manger that obviously had a problem with me (blonde with a brown coat). Even the bouncer didn’t understand why I was being kicked out. Personal attack, not professional or just in anyway.
Unreasonable manger that obviously had a problem with me (blonde with a brown coat). Even the bouncer didn’t understand why I was being kicked out. Personal attack, not professional or just in anyway.
كُتب بتاريخ 4 مارس 2020
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Mitchell2929
yorkshire6 مساهمات
الأصدقاء • سبتمبر 2019
Chose the venue for a 30th birthday party and had fabulous service from start to finish. We were given the private area in the venue which was a great space for the occasion & the staff had gone to extra trouble of decorating the rooms as i had requested along with sorting food for guests and drinks on arrival as well as any extras we wanted on the night. Everyone had an amazing time.. thanks!
كُتب بتاريخ 16 سبتمبر 2019
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Hi,
Thank you very much for your review about your experience at Madame Koo!
I am very pleased to hear that you had a great night.
We appreciate your review and it is great to get some feedback!
We hope you visit us again soon. Please feel free to give our Events team a call on 0191 261 8271 if you are planning a visit and they can organise you another great night!
King regards,
Anastasia
كُتب بتاريخ 16 سبتمبر 2019
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Stacey
مساهمة
الأصدقاء • سبتمبر 2019
Visited for hen night, very rude bouncer in the club titles obviously gone to his head!
Drinks overpriced to say the least, and don’t leave them at your table as there cleared away before u return empty or not!
Drinks overpriced to say the least, and don’t leave them at your table as there cleared away before u return empty or not!
كُتب بتاريخ 2 سبتمبر 2019
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Hi Stac-86,
Thank you for providing us with some feedback about your experience at Madame Koo.
Please be assured I have passed on this feedback regarding the door staff to our General Manager and Head Doorman to look into further.
In regard to the drinks, we do advise not leaving drinks unattended and if you book a table we do state prior to arrival that you can always ask a host or member of staff to pop drinks behind the bar etc if you are going to be leaving the table for a period of time.
If you wish to discuss further, please do not hesitate to get in touch!
Kind Regards,
Jessica
كُتب بتاريخ 26 سبتمبر 2019
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adboperations
Maldon, UK323 مساهمة
الأصدقاء • مايو 2019
Nice venue
Fair selection of drinks
Good music nice staff
Prices ok
Proper glassware
Would go back if in newcastle
Fair selection of drinks
Good music nice staff
Prices ok
Proper glassware
Would go back if in newcastle
كُتب بتاريخ 12 مايو 2019
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Hi,
Thank you very much for your review about your experience at Madame Koo!
I am very pleased to hear that you had a great night and would return again :)
We appreciate your review and it is great to get some feedback!
We hope you visit us again soon. Please feel free to give our Events team a call on 0191 261 8271 if you are planning a visit and they can organise you another great night!
Kind Regards,
Jessica
كُتب بتاريخ 17 مايو 2019
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Josh C
4 مساهمات
الأصدقاء • مارس 2019
What a place this is! Make sure you bring your dancing shoes as you'll be up all night on the dancefloor.
DJ is awesome and plays all the classics.
Went for a last minute stag party and did not disappoint. Very easy booking process and staff are very attentive and helpful.
Defo be back!
DJ is awesome and plays all the classics.
Went for a last minute stag party and did not disappoint. Very easy booking process and staff are very attentive and helpful.
Defo be back!
كُتب بتاريخ 27 مارس 2019
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Hi Josh,
I'm glad you had a great night out with us! Please don't hesitate to get in touch when you plan on returning!
Kind Regards,
Josh
كُتب بتاريخ 1 أبريل 2019
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jessSi4411--
Newcastle upon Tyne, UK6 مساهمات
الأصدقاء • فبراير 2019
Really enjoyed my visit to Madame Koo. All the staff were friendly and helpful and the drinks we had were excellent. We had booked a table which was really easy to book and very good value for money! We got table service all night was 5* and the hosts were super attentive and lovely.
The venue had such a fun, amazing atmosphere with throwback tunes that everyone loved.
Doesn't take itself too seriously. Just a fun late night venue with reasonable drinks prices!
The venue had such a fun, amazing atmosphere with throwback tunes that everyone loved.
Doesn't take itself too seriously. Just a fun late night venue with reasonable drinks prices!
كُتب بتاريخ 27 مارس 2019
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Hi Jess,
Thank you for your lovely feedback for your night out with us at Madame Koo! I hope your hangover wasn't too bad the day after. Please do get in touch when you plan on returning and we can get it all reserved for you!
Kind Regards,
Josh
كُتب بتاريخ 1 أبريل 2019
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rich h
3 مساهمات
الأصدقاء • يناير 2019
Got To madamee koo's around 10 the door staff made us go down To florita's for some reason . Anyway no big deal as I thought... so I went in they told us we had to pay to get in . Even though this wasn't the club we wanted as this wasn't the v.i.p booth we ordered . The women who was dealing with us had a right attitude . Not service you should be getting when you order v.i.p . Then she tried offering us a table in floritas . Basically not listened to a word id just told her . Anyway I lost patience with her and went and spoke to a guy at the entrance which he was really helpful . And eventually took us to where we was surpose to be . We don't get a refund for paying to get into a club we don't want to be in though . When we was m koo,s the bar staff was brilliant couldn't fault them . Made the night really good customer service by them shame the start of the night wasn't like that with apualing attitude from the blonde girl . As dint get her name . I'd of given 5 stars iff he wasn't for that .
كُتب بتاريخ 20 يناير 2019
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Hi Rich H,
Thank you for leaving us a review about your experience with us.
I believe you have already contacted us directly regarding this issue and I have responded to you via email.
If you wish to discuss further, please do not hesitate to contact me directly!
Thank you.
Kind Regards,
Jessica
كُتب بتاريخ 21 يناير 2019
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Christopher G
Costa Adeje, إسبانيا4 مساهمات
الأصدقاء • أغسطس 2018
Booked a cocktail making experience st Madame koos. Never done this before so didn't know what to expect. Lasted about an hour. There were snacks on the bar and our cocktail expert Callum split us into two teams. He demonstrated how to make various cocktails and we all had a go , the losing team having a forfeit , ie drink a shot. it was good fun and we had reserved seating for two hours afterwards with drinks two for one at reasonable prices and waitress service. Would definitely recommend a visit.
كُتب بتاريخ 27 أغسطس 2018
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Hi Christopher,
Thank you very much for leaving a review!
I am very glad to hear that you enjoyed your Cocktail Masterclass with Callum and I will be sure to pass on your feedback to him.
We hope you return to our venues in the near future and don't hesitate to give our Events team a call on 0191 261 8271 to organise something special for your next visit! :)
Kind Regards,
Jessica
كُتب بتاريخ 28 أغسطس 2018
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Maren J
مساهمة
الأصدقاء • مارس 2018
We’ve been to Madame koos in the past and always had a good night. This time round was a different story. My friend was attacked by another girl. There was no bouncer in site, the bar staff didn’t try to help. I asked the photographer for help who then ran upstairs and back down stairs straight past me and didn’t get help, the explanation I got for that was that the photographer is just hired for the night, this apparently makes them incapable of helping!! I had to run to the entrance to get help. My friend got quite badly hurt and had earrings pulled out of one ear, the earrings were very sentimental to her. When we contacted Madame koos a few hours after the incident, once we had been to the police station, it was extremely difficult to get them to look for the earrings and when we were advised we would get a call back we didn’t. We were asked to call back the next day after the cleaners had been in. The earrings were never recovered. There was a lot of chasing on our part and not really any compassion or understanding on theirs considering what had happened on their premises earlier. We got no suitable explanation as to the incompetence of their staff and they were more concerned about getting us out of the way so they could let more people in.
كُتب بتاريخ 12 مارس 2018
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Hi Maren,
Thank you for taking the time to leave us some feedback. As a company that works hard to deliver great customer service we are always grateful to hear of our guest experiences (the good and the bad) to help us grow, and I am truly sorry to hear that in this instance you left our venue disappointed.
Please be assured that the safety of our guests is our top priority- with our staff and security working hard to create a safe and enjoyable environment for all. There are those individuals who seek to ruin this, and I hope you will not let those actions tar your impression of our venue.
I appreciate the sentimental value that jewellery can have, please understand that on a busy dancefloor that is constantly being cleared and swept for glass etc despite our best efforts the recovery of smaller items is rare. Especially mid event when the lighting is dipped low.
I am glad to hear that in the past you have always had a great night out in Madame Koo, and I hope this will not deter you from having many more in the future,
Should you wish to discuss any aspect of your visit then please do not hesitate to contact me,
Kindest regards,
Katie Jo
01912618271
كُتب بتاريخ 19 مارس 2018
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Ceola
مساهمتيْن
فبراير 2018
Only getting one star because I can’t give none! What had been an enjoyable weekend in Newcastle was short lived when we went to this venue. When we arrived downstairs we asked a security man where the bathrooms were( a frequent and straight forward question you would think) to which he threw his eyes up a half shouted something at us which was clearly not directions to the bathrooms. Unfortunately things only got worse afterwards. When the club had finished and we were finishing our drinks the same security man proceeded to scream at us to leave and was very intimidating. Then a female and male manager proceeded to join in. The female manager snatched a drink out of my hand and the male one told us to ‘f**k off’ home.Appalling treatment of 6 girls.having worked in bars myself for several years if I had of behaved like this I would have been sacked! We will most definitely not be returning and it is a pity because the bar staff were friendly, drink was reasonable and the decor is lovely! I never normally write negative reviews but I could not let this pass as I have NEVER been treated like this before in any city and hope we never will again..
كُتب بتاريخ 12 فبراير 2018
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Hello,
I am sorry to hear that you were left disappointed with your recent visit to Madame Koo- but thank you for getting in touch to let us know. We are a company that work hard to deliver exceptional service standards, so every bit of feedback (good or bad) is valued as an opportunity to improve.
I am glad to read for the most part you enjoyed the décor, music and tone of the night, and I hope those factors will encourage you to return to our venues in the future as a bad experience is a rarity. The negative aspects we would like the opportunity to investigate. If possible could you drop us an email over with some contact details and a preferred time of calling to info@madamekoo.co.uk,
Thank you in advance,
Kindest regards,
Katie Jo
كُتب بتاريخ 21 فبراير 2018
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Typical age range is 20-50, we are frequented by a wide range of ages, stags, hens, and various other celebratory nights! A venue for everyone, and where anything goes,
Katie JO
كُتب بتاريخ 9 أكتوبر 2017
It is free entry before 10pm, £6pp 10-11pm increasing as the night goes on! You can always jump on the guestlist making it a little cheaper by ringing the events team 01912618271
Katie Jo
كُتب بتاريخ 9 أكتوبر 2017
A wide range of chart music mixed id say its great
كُتب بتاريخ 12 أكتوبر 2016
عرض نتائج 1-4 من أصل 4
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