Barnacre Alpacas
Barnacre Alpacas
4.5
الاثنين
مغلق
الثلاثاء
مغلق
الأربعاء
مغلق
الخميس
مغلق
الجمعة
مغلق
السبت
09:00 ص - 05:00 م
الأحد
09:00 ص - 05:00 م
نبذة
ساعة - ساعتان, المدة:
تستوفي إرشادات رعاية الحيوان
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المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
21 على بُعد 5 كيلومترات
معالم الجذب
37 على بُعد 10 كيلومترات
4.5
25 تعليق
ممتاز
20
جيد جدًا
2
متوسط
0
سيئ
0
سيئ جدًا
3
Richard R
7 مساهمات
العائلة • فبراير 2025
I don't often write reviews but in this case will make an exception.
I purchased tickets for this experience for my wife and daughter for Christmas at a cost of £60 plus £4.50 for the delivery of tickets.
We came to book the trip, which my 14 year old was really looking forward to, and realised we have misplaced the physical vouchers. I did have full proof of purchase with receipt from the business via email.
My wife called (after having several messages ignored) to explain the misplaced vouchers not expecting any issues, however the lady advised we would have to pay again in full! We reiterated that the vouchers could not be traced, we have full proof of purchase etc, we offered to pay postage for duplicate tickets, however best they would reluctantly offer was for us to pay half the total cost again. On principal, I refused to do this. As a result I am now left with a very upset teenager.
The owners attitude was dreadful and she spoke to my wife in an aggressive and condescending manner totally bereft of basic customer service skills. Basically implying that we were trying to con a free experience!
'If you bought jeans from Next and lost them would you go back in and ask for another pair' was one of her comments - No I certainly would not, but this is hardly the same as I've not physically been able to get what I paid for! (and for what it's worth they could learn a great deal from Next customer care which is exemplary in my experience). To even question a customers integrity is appalling.
Be very careful before parting with your hard earned cash to these money grabbing charlatans. There are plenty of wonderful alternatives in the North East to go instead.
If I could leave zero stars I would. No doubt a snotty response from the owner beckons.
I purchased tickets for this experience for my wife and daughter for Christmas at a cost of £60 plus £4.50 for the delivery of tickets.
We came to book the trip, which my 14 year old was really looking forward to, and realised we have misplaced the physical vouchers. I did have full proof of purchase with receipt from the business via email.
My wife called (after having several messages ignored) to explain the misplaced vouchers not expecting any issues, however the lady advised we would have to pay again in full! We reiterated that the vouchers could not be traced, we have full proof of purchase etc, we offered to pay postage for duplicate tickets, however best they would reluctantly offer was for us to pay half the total cost again. On principal, I refused to do this. As a result I am now left with a very upset teenager.
The owners attitude was dreadful and she spoke to my wife in an aggressive and condescending manner totally bereft of basic customer service skills. Basically implying that we were trying to con a free experience!
'If you bought jeans from Next and lost them would you go back in and ask for another pair' was one of her comments - No I certainly would not, but this is hardly the same as I've not physically been able to get what I paid for! (and for what it's worth they could learn a great deal from Next customer care which is exemplary in my experience). To even question a customers integrity is appalling.
Be very careful before parting with your hard earned cash to these money grabbing charlatans. There are plenty of wonderful alternatives in the North East to go instead.
If I could leave zero stars I would. No doubt a snotty response from the owner beckons.
كُتب بتاريخ 14 فبراير 2025
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jayne
لندن, UK82 مساهمة
العائلة • أغسطس 2024
Wow what a wonderful day! we got there really early lan hour before as we were not sure how difficult it would be
It was so straight forward Paul & Debbie were fantastic
I would definitely return
I walked Delflick & my sister walked Marne absolutely amazing experience
I highly recommend I
It was so straight forward Paul & Debbie were fantastic
I would definitely return
I walked Delflick & my sister walked Marne absolutely amazing experience
I highly recommend I
كُتب بتاريخ 24 أغسطس 2024
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Jackiwin
5 مساهمات
العائلة • أغسطس 2024
Chose our own alpaca and set off on lovely walk in beautiful Tyne valley countryside. Debbie and Paul gave us lots of information about alpacas and it’s clear how much they both love them. Amazing to see the rest of the large herd in the fields on our walk, including crias less than 2 days old. Would definitely recommend.
كُتب بتاريخ 19 أغسطس 2024
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tinaKnaresborough
knaresborough23 مساهمة
الأصدقاء • مارس 2024
Given a voucher as a present, not something i would have chosen,but the activity was really good (despite the weather being cold and wet). Debbie was very knowledgable and obviously passionate about her Alpacas,telling the group lots of interesting facts. Our Alpacas were very well behaved and easy to walk with,it was very relaxing, and the walk was a decent length and we meet other Alapcas and farm residents on the walk.
I would happily do this activity again,hopefully with better weather.
I would happily do this activity again,hopefully with better weather.
كُتب بتاريخ 13 مارس 2024
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Jen S
23 مساهمة
زوجان • ديسمبر 2023
We had an amazing time! Scenery for start is beautiful, hundreds of alpacas. Chickens and goats.
We did the hour walk and it was very chilled and relaxed. Paul was great with his walk and talk. Lovely little shop showing all of the things made.
Would definitely recommend!
We did the hour walk and it was very chilled and relaxed. Paul was great with his walk and talk. Lovely little shop showing all of the things made.
Would definitely recommend!
كُتب بتاريخ 18 ديسمبر 2023
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Rebecca F
Dalton-on-Tees, UK44 مساهمة
العائلة • سبتمبر 2023
Thankyou so much for the alpaca waking experience. It was fab.
A lovely birthday treat for my daughter.
Beautiful surroundings, clearly very well cared for alpacas,
What a lovely activity.
Thanks Debbie and Paul.
⭐️⭐️⭐️⭐️⭐️
A lovely birthday treat for my daughter.
Beautiful surroundings, clearly very well cared for alpacas,
What a lovely activity.
Thanks Debbie and Paul.
⭐️⭐️⭐️⭐️⭐️
كُتب بتاريخ 2 سبتمبر 2023
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Jess
Newcastle upon Tyne, UK212 مساهمة
يونيو 2023
I visited to meet my adopted alpaca. They were very friendly and so cute to meet them.
I think I will book for a walk next time I return. YAY 😊
I think I will book for a walk next time I return. YAY 😊
كُتب بتاريخ 25 أغسطس 2023
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simm068
تشيستر, UK69 مساهمة
زوجان • يوليو 2023
Had the most wonderful stay at Barnacre Alpacas.
A return visit to an immaculate cottage with chocolate, wine, fresh eggs and carrots for the Alpacas greeting us upon arrival.
Our visit didn’t disappoint and Debbie & Paul are fabulous hosts.
This is their home and their business, so to be able to stay on site whilst Cria ( baby Alpacas ) were being born was a gift
Thanks for a great visit and hope to see you again soon.
A return visit to an immaculate cottage with chocolate, wine, fresh eggs and carrots for the Alpacas greeting us upon arrival.
Our visit didn’t disappoint and Debbie & Paul are fabulous hosts.
This is their home and their business, so to be able to stay on site whilst Cria ( baby Alpacas ) were being born was a gift
Thanks for a great visit and hope to see you again soon.
كُتب بتاريخ 16 يوليو 2023
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greyhoundlass
York, UK33 مساهمة
زوجان • يوليو 2022
Loved Grigio the Alpaca and his 'minder' was very helpful and informative. We really enjoyed meeting our Sponsor Alpaca, even if he didn't want our carrots!
كُتب بتاريخ 5 يونيو 2023
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Alan R
بيزلي, UK162 مساهمة
زوجان • أبريل 2023
Just spent a long weekend at one of the cottages at Barnacre. The instructions for finding and getting access to the cottage were first class. On parking our car, we were met by a herd of alpacas who were so inquisitive.
The cottage itself was spotless and fully equipped. Lovely large combined kitchen and living area with a door leading to garden area at the back of the cottage. Two good sized double rooms upstairs along with a bathroom. Literally out the front door and can interact with the alpacas.
Remember you are on a working farm so expect to be woken up early. Lovely walks around the farm and walk half way down the main drive and there is a bench to sit and watch the world pass by.
The farm is conveniently located close to Newcastle, turn the other way and you are in the countryside. So the best of both world.
Would recommend staying here if looking for a relaxing break. If you love alpacas then this is the place for you.
The cottage itself was spotless and fully equipped. Lovely large combined kitchen and living area with a door leading to garden area at the back of the cottage. Two good sized double rooms upstairs along with a bathroom. Literally out the front door and can interact with the alpacas.
Remember you are on a working farm so expect to be woken up early. Lovely walks around the farm and walk half way down the main drive and there is a bench to sit and watch the world pass by.
The farm is conveniently located close to Newcastle, turn the other way and you are in the countryside. So the best of both world.
Would recommend staying here if looking for a relaxing break. If you love alpacas then this is the place for you.
كُتب بتاريخ 10 أبريل 2023
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