‪The Casino at The Ritz-Carlton‬

تعليقات حول - ‪The Casino at The Ritz-Carlton‬, بالم/إيجل بيتش

‪10:00 ص - 11:00 م‬
الاثنين
10:00 ص - 11:00 م
الثلاثاء
10:00 ص - 11:00 م
الأربعاء
10:00 ص - 11:00 م
الخميس
10:00 ص - 11:00 م
الجمعة
10:00 ص - 11:00 م
السبت
10:00 ص - 11:00 م
الأحد
10:00 ص - 11:00 م
نبذة
المدة المقترحة
ساعتان - 3 ساعات
اقترح تعديلات لتحسين ما نعرضه.
تحسين هذا الإدراج
المنطقة
أفضل الأماكن القريبة
المطاعم
236 على بُعد 5 كيلومترات
معالم الجذب
33 على بُعد 5 كيلومترات

4.0
754 تعليق
ممتاز
‪367‬
جيد جدًا
‪196‬
متوسط
‪129‬
سيئ
‪36‬
سيئ جدًا
‪26‬

Marcus C
تامبا, فلوريدا136 مساهمة
‪Another amazing trip!!!‬
أكتوبر 2021
‪This was my wife and I's 24th trip to Aruba and our 5th trip to the Ritz. We travel to Aruba a couple of times a year and specifically come in October without our kids. We started staying at the Ritz five years ago and love coming here for some time alone. This trip was, by far, one of our favorite trips and reminded us of why we love coming to the island.

The weather and water are always beautiful here, which we love, but the people are what makes the difference. We have and still travel to other international destinations, and there is no comparison between the people in Aruba and those other locations. We have also stayed at several hotels in Aruba and continually have found the level of service at the Ritz to be a cut above the rest. So many of the employees all around the property remember our names from year to year, which has got to be hard to do. We appreciate this and absolutely do not expect it.
We appreciated so many of the people at the Ritz this year that made the trip amazing. A special thanks goes to Rino, our casino host. He did an amazing job of setting up our stay and making sure that anything we needed was taken care of. Rino and Dagiany, the other casino hostess, worked together to make this a great trip! Absolutely great to work with! We also can’t thank enough the entire casino VIP desk team, including Kim and Jayline. They surprised us on our last night with a gift that showed they had done some research into us and knew a little about our story and this made a huge difference. We got some great pictures to remember this by. At the beach, we appreciated Conroy, Steffano and Juan who set up our chairs under our “special” tree that we like to sit under and remembered this from previous years. Lastly, we want to send a special thank you to the casino cashier team. We had a minor situation on our last day where I lost a “water” wallet that had some sports tickets, cash and a room key in the water. Carmen, Daniel and the cashier team did a great job of recreating the tickets for us. We all got a good laugh out of it and laughed even harder when the “water” wallet was found a few hours later by one of the members of the beach staff. It floated up to shore and Juan, one of the towel guys, found it. Everything was in it. Truly appreciate his honesty and doing this for us.

We can’t say enough good things about Aruba, the Ritz and the people who share their home with us. We truly are grateful for every part of our stay and for all of those we mentioned above. This is their home and we continually remind ourselves that we are blessed that they share it with us. We will absolutely be returning and can’t wait for our next trip here.

Thank you, Ritz team, for all that you did!‬
كُتب بتاريخ 14 أكتوبر 2021
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Andy O
مساهمة
‪Outstanding‬
أكتوبر 2021
‪The Ritz-Carlton Aruba is the premier property on the Island. Its majestic views, spectacular grounds and elegant (yet subtle) rooms and common areas are second to none. But, what sets The Ritz-Carlton Aruba apart from the other properties on the Island is the world-class service. Louella and Rino have assembled a staff which, at all levels, is professional, courteous and thoughtful. From welcoming us home (we have visited The Ritz-Carlton Aruba at least annually since it opened; and Aruba for many years before that), to remembering our names and being mindful of our preferences, each member of the team is singularly/successfully focused on ensuring that each experience is extraordinary. We are grateful for having been invited into the Team Ritz family.‬
كُتب بتاريخ 12 أكتوبر 2021
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Captain Ron
واشنطن العاصمة, منطقة كولومبيا12 مساهمة
‪Best Customer Service and Cleanliness on the Island!‬
بمفردك • أكتوبر 2021
‪Impeccable service and cleanliness! This is one of my favorite casinos in the world now. Regardless of your bet amounts, you are treated like family and everyone calls you by your name!

Met my new favorite casino host while I was there as well, Rino is his name and he is absolutely amazing. His customer service was absolutely extraordinary!

If you are ever in Aruba stop by and you will see exactly what I am talking about!‬
كُتب بتاريخ 11 أكتوبر 2021
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Dear CaptainRonDC, Thank you for your review! We are happy to hear that you had a great time with us in our casino! We are proud to have the top staff on the island that definitely deliver on our legendary Ritz-Carlton service! We'll make sure to recognize Rino for the excellent service he delivered! Kind regards, Axl Ismail Director of Casino Ops
كُتب بتاريخ 12 أكتوبر 2021
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stephanie h
تشارلوت, ‪North Carolina‬103 مساهمات
‪Ritz Casino is grest‬
زوجان • أكتوبر 2021
‪We have been to Aruba 25 times and love going to the Ritz Casino since it was built
Thank you to the servers, Michenine, Radeshka Mariella Marjoline, Benjamin, the dealers and Pit Bosses(Rudy) and Anthony. Great times‬
كُتب بتاريخ 11 أكتوبر 2021
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Dear stephanieh826, Thank you for your review! We are happy to hear that you are one of our valued casino guest for life and that you visit us every time you are in Aruba ! We are grateful for your loyalty. We'll ensure to recognize Michenine, Radeshka , Mariella, Marjoline, Benjamin, Rudy and Anthony for the excellent service provided during your visit! Hope to welcome you back soon ! Kind regards, Axl Ismail Director of Casino OPS
كُتب بتاريخ 12 أكتوبر 2021
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Marie O
مساهمة
‪EXCELLENT‬
زوجان • سبتمبر 2021
‪We visit our home away from home every sept. And every sept we are welcomed with open arms. From the time we enter the doors, we are treated as family. Rino and his ENTIRE staff at the casino are the best of the best! To name a few: Rudy and Anjie are always helpful and friendly. We’ve been to many casinos and even a few in Aruba. The Ritz Carlton is 2nd to none and we are already counting the days til our next visit in sept 2022!‬
كُتب بتاريخ 27 سبتمبر 2021
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Dear marieoV7582MV, Thank you for your review! We are happy to hear that you had a wonderful time during your visit to our casino! We'll be sure to recognize Rino, Rudy and Anchie for the excellent customer service extended during your time with us! Looking forward to welcoming you back! Kind regards, Axl Ismail Director of Casino Operations
كُتب بتاريخ 28 سبتمبر 2021
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Ronald P
مساهمة
‪Amazing‬
العائلة • سبتمبر 2021
‪Couldn’t ask for a better experience. I have played in Vegas, Atlantic City, Bahamas, Biloxi, and many many others. The entire staff was fabulous, the dealers, the pit boss and the wait staff all call you by name and they all want you to win ( I didn’t 🤷‍♂️), they remember what you like to play what #s you play and what you like to drink. It’s also very very clean. Rino is the man!! Can’t speak on him highly enough but if you get a chance to go ask if he’s working and say hello.
1 more thing, it’s incredibly safe and their honesty is something you wont see anywhere else in the world. I dropped a $500 chip in the cup holder at the roulette table by accident and left at closing without knowing I had. The next day Rino called me to come to the lobby. The cleaning crew had found it and they went back to the cameras and saw it was me that lost/left it. Who else does this!? Nobody except Rino and his incredible crew.‬
كُتب بتاريخ 22 سبتمبر 2021
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Dear Pilotperk, Thank you for your review! We are happy to hear that you had a great time with us in the casino ! we are blessed to have the staff that we have, that are able to consistently deliver excellent service to each and one of our guests! We'll make sure to recognize Rino for the wonderful customer service extended! Kind regards, Axl Ismail Director of Casino
كُتب بتاريخ 28 سبتمبر 2021
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las1138
Boston34 مساهمة
‪Great environment and staff‬
سبتمبر 2021
‪Very nice environment. Friendly dealers and the Manager Rino is fantastic!!! They treat their players well. I will be back next time I visit the island.‬
كُتب بتاريخ 13 سبتمبر 2021
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Dear las1138, Thank you for your review! We are happy to that you had a wonderful time with us in our casino! We'll make sure to recognize Rino for the wonderful customer service extended! Kind regards, Axl Ismail Director of Casino
كُتب بتاريخ 28 سبتمبر 2021
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jjr592018
‪Palm Beach Gardens‬, فلوريدامساهمتيْن
‪Fabulous team providing an outstanding experience!‬
سبتمبر 2021
‪The Casino at the Ritz Carlton is fabulous! From the moment you arrive you are welcomed by the friendly & attentive staff, they not only know your name but your game and your drink order too! They totally enhance the experience by rooting for you at the tables, knowing your bets and making sure you are having fun.

Our casino host, Rino, was as always spectacular, accommodating and made us feel like VIP's! He is the best! The craps dealers are professional, attentive, fun, and have you the player as their number one highest priority. Huge shout out to the best dealers on the island - Sandra, Glenn, Romar, Christina, Larry, Marshall, Marvin & Lee John. The pit bosses Dennis & Dominick are awesome, always available to say hello and welcoming.

The drink/wait staff is very attentive they make sure to remember your name and your drink order! Love that.

Great experience all around, The Casino at the Ritz Carlton is Aruba's best!‬
كُتب بتاريخ 8 سبتمبر 2021
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Dear jjr592018, Thank you for your review! we are happy to hear that you had a wonderful time while staying with us and gaming in our casino! We'll be sure to recognize Sandra, Glenn, Romar, Christina, Larry, Marshall, Marvin, Lee-John, Dennis, Dominico and Rino for the excellent customer service they provided during your visit! We hope to welcome you back soon! Kind regards, Axl Ismail Director of Casino Operations
كُتب بتاريخ 10 سبتمبر 2021
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KingBBinLV
9 مساهمات
‪Hands down the best place to stay in Aruba!‬
زوجان • أغسطس 2021
‪This is our 2nd time in 2 months visiting aruba and staying at the Ritz Carlton.
This place is one of thee best hotels I have ever stayed at and I've stayed at hundreds of properties around the world. The service is impeccable, the drinks are great, the food is exquisite, the rooms (Executive suite for the win!) are spacious and luxurious and the casino offers a lot of fun !

Special shout outs to Greg and Ruiz at the pool and the whole pool staff, they are attentive, prompt and so professional! They all remembered my wife and I from last month and really took great care of us. Congratulations to Greg on the promotion to the Saint Regis in Bermuda, smart move Marriott!

The front desk and bell/door staff were always jumping up to offer assistance.

The housekeeping staff made sure our suite was serviced and fully stocked everyday.

The Club level staff also remembered us and were so on point! They remembered what drinks we like and made them to perfection! Spend the extra money and go for Club Level, it is well worth it.

Now on to the casino which is one of our favorite spots at the property.
This vacation was a toss up between going to Vegas or going back to Aruba and one of the main reasons we choose Aruba and the Ritz was Rino and his staff.

Rino and his staff handled everything for us, they booked our room and made sure everyone knew we were there!

Rino called me the day we arrived and although he was off property for a few days he made sure everything was to our liking. I also spoke with him by text and phone throughout our stay and he was very accommodating. I deal with a lot of casino hosts in Las Vegas and Atlantic City and he is in the top echelon in that department, I would recommend my friends to him in an instant!

For all those reasons I can guarantee that we will be back on the property sooner than later!

Ritz Carlton keep up the good work, your property is the only place we will ever stay in Aruba!‬
كُتب بتاريخ 31 أغسطس 2021
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Dear KingBBinLV, Thank you for your review! We are very happy to hear that you choose us for your getaway vacation and that you had a wonderful time with us at the property and in our casino! We will be sure to recognize Greg and Ruiz at the pool and Rino in the casino for the excellent customer service extended during your stay with us! We hope to welcome you back very soon! Kind regards, Axl Ismail Director of Casino
كُتب بتاريخ 7 سبتمبر 2021
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Dan S
‪Livingston‬, نيو جيرسي8 مساهمات
‪Great place to gamble and socialize.‬
العائلة • أغسطس 2021
‪Very Friendly staff and crew. Casino host Tino Kuiperi was extremely friendly and accommodating. The place is super clean. Tables are great. I frequent this Casino often and it’s always top notch!
A+‬
كُتب بتاريخ 28 أغسطس 2021
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Dear 671dans, Thank you for your review! We will be sure to recognize Rino for the excellent customer service that he extended! We are glad to hear that you felt safe and comfortable while gaming with us! Hope to welcome you back soon! Kind regards, Axl Ismail Director of Casino
كُتب بتاريخ 7 سبتمبر 2021
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