‪West Country Water Park‬
‪09:00 ص - 05:00 م‬
الاثنين
09:00 ص - 01:00 م
الثلاثاء
09:00 ص - 07:00 م
الأربعاء
09:00 ص - 05:00 م
الخميس
09:00 ص - 05:00 م
الجمعة
09:00 ص - 07:00 م
السبت
08:00 ص - 02:00 م
الأحد
08:00 ص - 02:00 م
نبذة
ساعتان - 3 ساعات, المدة:
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المنطقة
العنوان
تواصَل مباشرة

4.5
4.5 من 5 دوائر32 تعليق
ممتاز
‪25‬
جيد جدًا
‪3‬
متوسط
‪0‬
سيئ
‪1‬
سيئ جدًا
‪3‬

JBaker
‪Yate‬, UKمساهمتيْن
5.0 من 5 دوائر
رجال الأعمال • ‪يوليو 2024‬
‪What a fantastic place to go. We ran this as a school trip taking large groups of students (between 50-75) from Monday to Friday and many students said “this was the highlight of the week” in a week where they had multiple other activities to take part in.

The trip on offer this time was paddle boarding and the inflatable assault course where it allowed the students to burn off energy and just enjoy it with their friends.

The staff were AMAZING!!! As teachers we were able to hand them over and trust that they took care of them impeccably and also freed us up to enjoy the experience too or equally sit in the cafe area and enjoy a nice coffee.

Thank you so much, absolutely loved it!‬
كُتب بتاريخ 6 يوليو 2024
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TerryP
11 مساهمة
5.0 من 5 دوائر
بمفردك • ‪مايو 2024‬
‪Booked a paddle board lesson at West Country Water Park in a do-or-die attempt to be able to stand up and paddle (I'd had a lesson elsewhere without success and without being able to conquer my nerves). Danny, my instructor at the water park, was absolutely brilliant - very friendly, very knowledgeable, excellent at boosting confidence and is very patient, a real ambassador both for the park and paddle boarding. He had me standing in no time, albeit shakily at first, then boosted my confidence to the point that after the lesson I went back out on my own and was able to stand and paddle around the lake with a degree of confidence, something I never thought in a million years I'd be able to accomplish in such a sort space of time. Really cannot recommend this, and the whole set-up at the water park, highly enough. Great facilities, friendly staff and a lovely chilled, happy vibe to the place.‬
كُتب بتاريخ 10 مايو 2024
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Donna C
مساهمة
5.0 من 5 دوائر
بمفردك • ‪نوفمبر 2023‬
‪I have been visiting for a swim for 6 weeks. I love the friendly welcome and encouraging atmosphere. The team on the lake side are encouraging and g8ve very good advice without judgement. I love going for my Sunday dip and me time!‬
كُتب بتاريخ 18 نوفمبر 2023
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Escape13831247273
9 مساهمات
5.0 من 5 دوائر
الأصدقاء • ‪سبتمبر 2023‬
‪Such a wonderful place to be, we absolutely love coming here as a family. The staff are all so lovely, they will always find the time to have a conversation with you, the facility is clean and a great place to be even if you don’t take part in any activity!

كُتب بتاريخ 14 سبتمبر 2023
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We adore you :-) Thanks for joining us, we look forward to seeing you again soon.
كُتب بتاريخ 29 سبتمبر 2023
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Cruiser23674827514
مساهمة
5.0 من 5 دوائر
الأصدقاء • ‪سبتمبر 2023‬
‪Fantastic afternoon at WCWP. Windsurfing lesson was brilliant, great instructors, Danny and Rich. Lovely swim after followed by a hot drink in the cafe. As always the whole team are friendly, polite and helpful. I would highly recommend booking a lesson or if windsurfing is not for you try out the paddle boarding, lessons also available.
I’ll definitely be having another go. ❤️‬
كُتب بتاريخ 12 سبتمبر 2023
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Thank you for leaving a review of your wonderful experience. We cannot wait to see you zipping along the lake soon.
كُتب بتاريخ 14 سبتمبر 2023
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Jackie W
بريستول, UK16 مساهمة
4.0 من 5 دوائر
بمفردك • ‪أغسطس 2023‬
‪I have been enjoying swimming in the water park for the past month a couple of times a week. It’s so easy to book and to park, the changing room is great, especially nice when it’s cold and windy after your swim. All staff I’ve met are very friendly. The only negative I can find is the coffee is not too good but that’s a minor point!‬
كُتب بتاريخ 7 سبتمبر 2023
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Hi Jack Thanks for your review. I promise we have now updated our coffee to a brand new Nespresso machine :-) No further complaints in all our taste tests. See you soon.
كُتب بتاريخ 14 سبتمبر 2023
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Gill C
بيدفورد, UK97 مساهمة
5.0 من 5 دوائر
العائلة • ‪سبتمبر 2023‬
‪What an amazing place. The views were outstanding. A wonderful place to go with friends and relax enjoying their delicious sausage rolls. The staff were very helpful and highly trained making it a great experience for the sports activities you can take part in. They have many special events and a lot of exciting new additions to the park to come. I was surprised that friends I have in central Bristol had not heard of it. Maybe more advertising would be an asset as an experience not to be missed.‬
كُتب بتاريخ 5 سبتمبر 2023
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We are gushing here. Thank you for those lovely words, you won't believe how much it raises our spirits to hear that the work we have put into updating the West Country Water Park is paying off. We cannot wait to see you again soon.
كُتب بتاريخ 14 سبتمبر 2023
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Mrs Smith
6 مساهمات
5.0 من 5 دوائر
العائلة • ‪أغسطس 2023‬
‪My boys had a paddle boarding lesson which was absolutely brilliant. The instructor was vv good, patient and fun!
The cafe however is not so great, such a shame bcuz everything else is great.‬
كُتب بتاريخ 24 أغسطس 2023
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Hey Smithy Thanks for the review and feedback. We are always experimenting with our Cafe offering. What would you like to see? Shaun
كُتب بتاريخ 14 سبتمبر 2023
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Trail660428
باث, UK10 مساهمات
1.0 من 5 دوائر
العائلة • ‪أغسطس 2023‬
‪Unfortunately we had a bad experience here - none of the staff were welcoming and they clearly looked like they were only there to do the bare minimum. None of the staff were particularly supportive/helpful when we were there with our queries - treating us as if we were a nuisance/we should already know this even though it was our first time there.

The 'little okes' sessions (meant to be mainly for kids ) was overrun by adults who were impatient and pushing past the children. It made me feel that they are too focused on money-making - basically cramming the sessions full of people no matter what sessions they were. They left kids stranded in the water for 5-10minutes at a time when they couldn't climb back onto the inflatables - despite clearly seeing them from dry land - they relied on other kids /other customers to help them up. Bearing in mind one session is 45minutes so half the time can be spent stranded in the water.

The party rooms were still under construction and there was no ventilation /windows and it was so hot the cake icing melted. They failed to inform us about the fact that the party rooms were in this condition when we booked the party. In my opinion the party rooms were not ready for use - the walls were unpainted and there was yellow hazard tape across some of the rooms. The most insulting bit was the response to our feedback - that the kids don't mind as they have fun anyway despite the conditions. It feels to me that they are justifying sub-par room conditions because the 'kids don't know any better'.

Also they have been very dismissive with our feedback and have not actually said how they would improve things - instead they have basically replied that our complaint is not really valid.

Unfortunately this shows me that they are mainly concerned about profit at the expense of the customer's best interests so definitely not value for money/not worth it.
كُتب بتاريخ 23 أغسطس 2023
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Hi Trail The response to your complaint was accurate and precise. The reason we did not go into any detail in our reply to your complaint was to avoid bounce back points to your subjective views. For example "They left kids stranded in the water for 5-10minutes at a time when they couldn't climb back onto the inflatables - despite clearly seeing them from dry land - they relied on other kids /other customers to help them up. Bearing in mind one session is 45minutes so half the time can be spent stranded in the water." Our lifeguards are there to ensure everyone has great time and are safe. We make it very clear that the Aqua Park is a workout and that you, the parent, should participate if you feel your child may struggle. Writing a review stating that we did not perform our part in keeping your children safe is wholly unfair. But so is your entire review. It is not worth delving into every point you've made, nearly 40 000 people have enjoyed our park this year and as it is our 2nd year in business we accept that we won't get it right for everyone. What we will continue to do is to listen to constructive feedback and make changes as and when it is appropriate. I am sorry your visit did not meet with your expectations on this occasion.
كُتب بتاريخ 14 سبتمبر 2023
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KittyBristol1
Bristol8 مساهمات
5.0 من 5 دوائر
العائلة • ‪أغسطس 2023‬
‪Great windsurfing lesson for my 11 year old and 13 year old. Very patient, encouraging instructors. Thank you! ‬
كُتب بتاريخ 21 أغسطس 2023
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Kitty you smashed it! We can't wait to see you gliding across our lake again soon :-)
كُتب بتاريخ 14 سبتمبر 2023
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عرض نتائج 1-10 من أصل 32
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