Bellisle House & Spa
Bellisle House & Spa
4.5
09:30 ص - 05:30 م
الثلاثاء
09:30 ص - 05:30 م
الأربعاء
09:30 ص - 05:30 م
الخميس
09:30 ص - 05:30 م
الجمعة
09:30 ص - 05:30 م
السبت
09:30 ص - 05:30 م
عرض كامل
المنطقة
العنوان
تواصَل مباشرة
أفضل الأماكن القريبة
المطاعم
1 على بُعد 5 كيلومترات
معالم الجذب
24 على بُعد 10 كيلومترات
4.5
49 تعليق
ممتاز
40
جيد جدًا
2
متوسط
2
سيئ
2
سيئ جدًا
3
Geri
مساهمة
الأصدقاء • فبراير 2022
Had the most amazing night away in Bellisle House.
So clean and spacious and the ideal spot for a night away with friends. We can't wait to go back.
So clean and spacious and the ideal spot for a night away with friends. We can't wait to go back.
كُتب بتاريخ 21 فبراير 2022
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Wedavis302
Carrickfergus, UKمساهمتيْن
الأصدقاء • نوفمبر 2019
Absolutely beautiful surroundings! Bellisle Spa was such a welcoming and relaxing setting for my friends and I! After relaxing in the hot tub...the 30min treatments were wonderful and the girls were very professional. We followed that with a wee afternoon tea - what a glorious day all round!
كُتب بتاريخ 1 ديسمبر 2019
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Kenzie
بيلفاست, UK53 مساهمة
الأصدقاء • أكتوبر 2019
My mum and I came here a few days ago. We had the outdoor hot tub and sauna, back massages and afternoon tea. We felt slightly rushed through the hot tub, we were told we got an hour but it was only 45minutes. Massages were lovely. Afternoon tea was a bit of a let down. Scones and tray bakes only, no sandwiches, and we kind of felt like we were a bit of a nuisance. Nice place but it has so much potential.
كُتب بتاريخ 9 أكتوبر 2019
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David Bell
Portstewart, UK7 مساهمات
رجال الأعمال • أغسطس 2019
I came to Bellisle today for a back massage, Tracey on reception was really friendly & helpful,, I had a fantastic back massage from the lovely therapist Cassandra.
The facilities in Bellisle Spa are clean & tidy & so beautiful,, I feel so happy & relaxed.
I would highly recommend to family & friends.
The facilities in Bellisle Spa are clean & tidy & so beautiful,, I feel so happy & relaxed.
I would highly recommend to family & friends.
كُتب بتاريخ 22 أغسطس 2019
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LizH99
Cullybackey, null, United Kingdom27 مساهمة
الأصدقاء • يونيو 2019
A wonderful experience at Bellisle Spa this afternoon where myself and two friends were treated to a hot tub session, use of the sauna and a treatment each. Well worth the drive and great value for money. I can recommend this spa to anyone.
2nd visit and I will be back.
2nd visit and I will be back.
كُتب بتاريخ 7 يونيو 2019
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RB Coleraine
Coleraine, UK285 مساهمة
زوجان • مايو 2018
My wife and I were gifted a spa and afternoon tea session by a friend and had a lovely twin massage on adjoining beds and then a calming session after in the quiet room, before a very pleasant afternoon tea. We enjoyed it and hope to do it again sometime soon, maybe even venturing outside to the hot tub experience next time.
كُتب بتاريخ 13 أبريل 2019
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Daviddpk
Killyleagh, UK191 مساهمة
زوجان • أكتوبر 2018
We called in to Bellisle Spa today on the start of our half term break. And right from the start the reception was second to none. Tracey was lovely and so welcoming. I started of with the secret isle treatment and the outdoor hot tub and lovely wee sauna was so lovely even the cold outside air just added to the whole wonderful experience. Then it was onto a lovely warm relaxing seaweed bath 🛀. So so relaxing 😎. Then to finish of the treatments I had the back neck massage and again Tracey was very good. Was totally relaxed 💤💤😴. And the best bit was the sorbet to finish off with. Just such a wonderful way to start the holiday break. A lovely place well worth a visit and enjoy the pampering (yes even for a man!) thank you
كُتب بتاريخ 29 أكتوبر 2018
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becs_072018
Coleraine, UKمساهمة
الأصدقاء • يوليو 2018
Myself, my mum and sister attended Bellisle Spa for my mums birthday in July.
From the moment we drove up the drive we were in awe of this beautiful place!
We were welcomed at reception by Amanda, who ran through our day with us and gave us some forms to fill out.
We were then directed into the changing rooms and told to wait in the pre treatment room for further instructions.
Harriet then showed us out to the hot tub area, which is fantastic!! A very large hot tub (which you can swim in) with a canopy and a little sauna.
My sister, who is pregnant was unfortunately not allowed to use this area but was happy to bask in the sunshine on the outdoor seats.
Amanda brought us out iced water as it was a very warm day, which I thought was a lovely touch.
Afterwards, we got ourselves changed and went back into the pre treatment room.
We were quickly collected and taken by our therapists into the treatment rooms. Our therapists, Emma, Kathryn & Jade we’re all extremely knowledgeable of the treatments we were getting and the products being used. We each had the summer sensation offer which was fantastic!!
A back massage and facial that left us all floating afterwards. My sister throughly enjoyed her treatment, even though she is heavily pregnant. Jade had lots of pillows to support her and checked throughout if she was comfortable enough.
The girls showed us into the relax room afterwards and made us tea and coffee. We also got a lovely little glass of sorbet - which was divine!!
I had phoned the day before and asked if I could bring a birthday cake and candles for mum which was no problem at all. Amanda brought it down to us in the relax room.
Overall, we really enjoyed our spa day, we thought it was great value for money and have rebooked for September. You also get 10% off your next booking if you book before you leave!
We thought all the staff were very attentive and professional and even me the owner on the way out who thanked us for our visit.
Thank you Bellisle, mum had a lovely birthday!
From the moment we drove up the drive we were in awe of this beautiful place!
We were welcomed at reception by Amanda, who ran through our day with us and gave us some forms to fill out.
We were then directed into the changing rooms and told to wait in the pre treatment room for further instructions.
Harriet then showed us out to the hot tub area, which is fantastic!! A very large hot tub (which you can swim in) with a canopy and a little sauna.
My sister, who is pregnant was unfortunately not allowed to use this area but was happy to bask in the sunshine on the outdoor seats.
Amanda brought us out iced water as it was a very warm day, which I thought was a lovely touch.
Afterwards, we got ourselves changed and went back into the pre treatment room.
We were quickly collected and taken by our therapists into the treatment rooms. Our therapists, Emma, Kathryn & Jade we’re all extremely knowledgeable of the treatments we were getting and the products being used. We each had the summer sensation offer which was fantastic!!
A back massage and facial that left us all floating afterwards. My sister throughly enjoyed her treatment, even though she is heavily pregnant. Jade had lots of pillows to support her and checked throughout if she was comfortable enough.
The girls showed us into the relax room afterwards and made us tea and coffee. We also got a lovely little glass of sorbet - which was divine!!
I had phoned the day before and asked if I could bring a birthday cake and candles for mum which was no problem at all. Amanda brought it down to us in the relax room.
Overall, we really enjoyed our spa day, we thought it was great value for money and have rebooked for September. You also get 10% off your next booking if you book before you leave!
We thought all the staff were very attentive and professional and even me the owner on the way out who thanked us for our visit.
Thank you Bellisle, mum had a lovely birthday!
كُتب بتاريخ 18 يوليو 2018
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Hmcc88
بيلفاست, UKمساهمة
الأصدقاء • مايو 2018
Really disappointing experience at what has the potential to be a great spa. Really poor customer service, and communication between staff and clients has left us feeling very dissatisfied and ripped off!!! A group of us booked the outdoor hot tub, a treatment and afternoon tea to celebrate our 30ths however we were rushed through the whole experience and even told that because they had a larger group coming through we had 20mins to eat our afternoon tea and then we would have to go!! The spa had clearly over booked and didn’t have the space or staff to cater for the numbers and we ended up unfortunately getting the raw deal. This was an expensive experience and to be spoken to abruptly and rushed through we feel is unacceptable. At no point when booking were we made aware that we would be under a time restriction. The majority of the group travelled up to 2 hours to attend the spa so you can image their annoyance. Ironically upon arrival we were asked to rate our stress levels- well we certainly left more stressed than when we initially arrived. Next time we will stick to a rival spa that treats their customers with appreciation and respect and certainly gives the 5star experience one expects when you’ve paid a substantial amount.
كُتب بتاريخ 23 مايو 2018
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Kookabura1712
أيرلندا الشمالية, UK4 مساهمات
الأصدقاء • مايو 2018
Myself and 4 other friends planned a day at Bellisle Spa back in Jan '18. This was to celebrate us all turning 30!!!! We don't get to see each other as much as we would like as we all live in the four corners of Northern Ireland. So this was the perfect opportunity to relax, catch up and celebrate... or so we thought! On arrival we were met by a very unwelcoming lady who was not one bit interested in being there or happy to see paying customers. Surely your front of house staff member needs a bit of personality to welcome your customers?!! We were shown where to get changed and told to wait in the pre-treatment room so we could be shown to the hot tub outside area. After waiting 5-10 mins in this room we were led to the outside area. We had previously been informed that we would have an hour in this area to enjoy. So after half an hour we were surprised when we were told 3 of us were to get out as we were having treatments at 13.05. That was fine as we assumed we would maybe have time after to get back in. We were told we could dry ourselves off in the sauna and head back to the pre-treatment room for 13.05. So back to this room we headed. 13.05 came and no one came. It came to 13.10 when one of the girls headed out to the reception where a man and the receptionist were standing. My friend asked if we were still suppose to be in our wet swim costumes? And no-one has come for us yet. His reply was that he did not want our 'wet bums' on his treatment chairs and suggested that we got changed. He then asked the receptionist did she not tell us?? To which she said she did!!!!! Funny how all 5 of us misheard that!!!! These details should not have been spoken of in front of customers... that was a matter that should have been dealt with between the manager and staff! Anyway, we quickly got changed and were met by the therapists on our way back to the pre-treatment room who commented that our treatments were booked for 13.05 suggesting that we were late when in fact NO-ONE came to get us at 13.05... whether we were changed or not!!!!!
The treatment itself was lovely and I cannot complain about it. We were shown to the relaxation room after, about 5 mins in, a girl came in and asked if we wanted tea or coffee with our afternoon tea? Bearing in mind there were only 3 therapists on, 3 of us girls had just finished our treatment so the other 2 were only starting theirs. We asked what time the afternoon tea is at as the other 2 have just gone in for their treatment. We obviously wanted to wait for them and enjoy it all together. It was 2.20 and the afternoon tea is at 2.30. So we looked confused at each other, quickly finished our sorbet, rushed to the changing room, had a quick shower and got changed and headed to the tea room. We sat and waited for the other 2 girls who came in around 10 minutes later still in their dressing robes... they had only just got to the relaxation room and were in the middle of eating their sorbet when they were told they had to go to the tea room. The girls sat in their robes while us 3 were fully clothed. The receptionist then came in to let us know that there was another group coming in for afternoon tea in 20 minutes. There was no rush but we had to be out in 20 minutes!!!!!! Are you serious?!!!! We had been rushed through the hot tub experience and made to feel like we were the ones holding everything up and then you give us 20 minutes to enjoy our afternoon tea!!!! The same girl came in about 20 minutes later and informed us the other group were waiting... So we got the hint and packed up our goodies and left! A member of our group is gluten free which could not be catered for which is highly disappointing too!!!!! The baked goods were obviously bought in so how much effort would it have been to buy a gluten free scone and few taybakes in?!!! We booked in January, there was plenty of time to source these!!! The girl who is gluten free brought her own food and this was given to the receptionist which was put in a cupboard, not even stored in the fridge and handed back to our friend in her plastic bag. No offer of presenting it on the wee cake stand like ours.
Overall, a highly disappointing experience!!!! It was not a cheap day.... We paid over £70 for this day and we all had been looking forward to it so much!!!! People are so shocked at when we describe our experience! Communication skills and time management were lacking but somehow we were made to feel like it was our fault. We arrived on time and did exactly what we were told. There were too many groups in for the size of the spa and therefore our experience was rushed and not enjoyable. There was very little catching up done as a group of friends as we were constantly be ushered onto the next thing. Unfortunately as your receptionist had no people skills we felt unable to share how we felt to her at the time. Since then we have emailed and spoke to management, but the manager informed us the staff had different stories of what happened that day. Let's be honest... why would we make this up?!!! Anyway, he was not one bit interested in making it up to us and therefore we will not be back! This place has so much potential but huge consideration would need to go into addressing how you communicate to your customers and how their time is spent at the spa. There was nothing relaxing about our day!!!! Your front of house staff member would need some training too!!!! Unfortunately there was nothing that would tempt me back! A highly disappointing experience for us all!!!!!
The treatment itself was lovely and I cannot complain about it. We were shown to the relaxation room after, about 5 mins in, a girl came in and asked if we wanted tea or coffee with our afternoon tea? Bearing in mind there were only 3 therapists on, 3 of us girls had just finished our treatment so the other 2 were only starting theirs. We asked what time the afternoon tea is at as the other 2 have just gone in for their treatment. We obviously wanted to wait for them and enjoy it all together. It was 2.20 and the afternoon tea is at 2.30. So we looked confused at each other, quickly finished our sorbet, rushed to the changing room, had a quick shower and got changed and headed to the tea room. We sat and waited for the other 2 girls who came in around 10 minutes later still in their dressing robes... they had only just got to the relaxation room and were in the middle of eating their sorbet when they were told they had to go to the tea room. The girls sat in their robes while us 3 were fully clothed. The receptionist then came in to let us know that there was another group coming in for afternoon tea in 20 minutes. There was no rush but we had to be out in 20 minutes!!!!!! Are you serious?!!!! We had been rushed through the hot tub experience and made to feel like we were the ones holding everything up and then you give us 20 minutes to enjoy our afternoon tea!!!! The same girl came in about 20 minutes later and informed us the other group were waiting... So we got the hint and packed up our goodies and left! A member of our group is gluten free which could not be catered for which is highly disappointing too!!!!! The baked goods were obviously bought in so how much effort would it have been to buy a gluten free scone and few taybakes in?!!! We booked in January, there was plenty of time to source these!!! The girl who is gluten free brought her own food and this was given to the receptionist which was put in a cupboard, not even stored in the fridge and handed back to our friend in her plastic bag. No offer of presenting it on the wee cake stand like ours.
Overall, a highly disappointing experience!!!! It was not a cheap day.... We paid over £70 for this day and we all had been looking forward to it so much!!!! People are so shocked at when we describe our experience! Communication skills and time management were lacking but somehow we were made to feel like it was our fault. We arrived on time and did exactly what we were told. There were too many groups in for the size of the spa and therefore our experience was rushed and not enjoyable. There was very little catching up done as a group of friends as we were constantly be ushered onto the next thing. Unfortunately as your receptionist had no people skills we felt unable to share how we felt to her at the time. Since then we have emailed and spoke to management, but the manager informed us the staff had different stories of what happened that day. Let's be honest... why would we make this up?!!! Anyway, he was not one bit interested in making it up to us and therefore we will not be back! This place has so much potential but huge consideration would need to go into addressing how you communicate to your customers and how their time is spent at the spa. There was nothing relaxing about our day!!!! Your front of house staff member would need some training too!!!! Unfortunately there was nothing that would tempt me back! A highly disappointing experience for us all!!!!!
كُتب بتاريخ 22 مايو 2018
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